100 likes | 160 Views
Join the online learning conference to investigate the positive deviance protocol analysis, transforming macro concepts into micro experiments for daily application. Experience firsthand how knowledge cards can build innovation and influence skills efficiently. Explore the potential impact of implementing small changes through micro-learning on leadership development. Learn from personalized knowledge cards to develop soft skills and behavior change effectively. Discover the tangible outcomes and ROI of micro-learning practices in small, innovative steps.
E N D
AMicro-LearningApproachto BuildingLeadershipInfluenceSkills OnlineLearningConference2013 WhatWorks@Work:ASpeedSharingCoffeeKlatch Thursday,September19,8:15am–9:00am MarkClare NorthwesternUniversity NewValueStreamsConsulting mark.k.clare@gmail.com 260-433-7923 BackgroundMaterials
TheGeneralProblem Soft-SkillTrainingImpact Happy! PassQuiz ManyNames *Learningtransferproblem *Knowing-doinggap *Thetrainer’slastmile Numberof Participants Exhibitnewskills& behaviorsinworkplace Achieveoutcome ImpactorROI 2
StudythePositiveDeviance ProtocolAnalysis Whatarethesefolksdoing thatothersarenot? •Breakmacro conceptsand techniquesinto small,short experimentsthey cantryinareal settingona regularordaily basis •Naturalbornmicro learners! 3 Learningfromexperienceistheflywheelforbehaviorchange
KnowledgeCards Enablemicro-learningofnewbehaviorsandsoftskillsfromexperience ImprovementGoal CompetencyModel Decks KnowledgeCards 4 Competency1 technique1 - - techniqueN vitalbehavior1 vitalbehavior2 - - vitalbehaviorn
ExampleKnowledgeCardsfor BuildingInnovationSkills 5
“Leadershipisaprocess wherebyanindividual influencesagroupof individualstoachievea commongoal.“ ImprovementGoal: GetBetteratInfluencingOthers Example LeadershipDevelopment Evidence-BasedCompetencyModelforInfluence Thisexampleknowledgecardteachesaprovenwayto influence,isdesignedtofitintoyourdailyworkorhomeroutine andtakesjustminutestoplay.Eachcardisonesmall improvementstepbuttheeffectsaccumulateovertimeinto significantnewcompetenciesandhabits. 438+ Cards 6
308Members NingSocialNetworktofind,authorandshareknowledgecards($25-$100permonth) HowitWorks:SocialMobileLearning • • • • • • Participantcompleteon-linetrainingtolearnhowto writeknowledgecards Draft,receivefeedbackon,publishandshare2-3 cardsonsocialnetwork Experimentwithgraphics,backgroundandcolorto enhancefun,sharingandcognitiveimpact Formallyfieldtest2cards Playandshare10+cardsonpaper,usingNewHabits iOSApporbydownloadingtoDroiddevice Applymicro-learningmethodtotheirownchallenge (optional) PhotocourtesyofEricJohnson • 7 Assemblesix-packforuseaftercourse
Results:CrowdsourcedDeckofLeadershipInfluenceCards Impact Inonefieldtest, 20cardswere played77times andproduced 64positive outcomesand 13negativeor neutral outcomes. Cardswere self-selectedby participants. Twothirdsofparticipants(workingadultsfrommultipleindustries)thatcompletedmy graduatecourseinleadershipatNorthwesternUniversityreportedthatknowledge cardshadahighorveryhighimpactontheirdevelopmentofinfluenceskills.Thisis basedonasampleof110participantsfrom9differentsectionsofthecourseovera twoyearperiod.Inthesamesample,halftheparticipantsindicatedthatthelikelihood ofcontinuingtouseknowledgecardsafterthecoursewashighorveryhigh 8
OtherApplications •Soft-skilldevelopmentandbehavior changechallengeswherenewmental modelsandhabitsareneeded –Reusablesocialmobilelearningcontent •Supplementorsummarizehow-toand advicebooksandtrainingmaterials –Aninteractivee-bookoptimizedfor behaviorchange •Newtypeofusergeneratedmicrocontent (similartovideo,blogortweet) –Useaknowledgecardtoshareyouradvice withtheworld! Knowledgecardscanbeusedtoforgenew personalhabits,influencegroupchangeand improvetheeffectivenessoftraining,coaching, processimprovementandorganizationalchange. 9
SmallUnits,SmallSteps,ShortCycles “….thekeyofcourseisthatwhichisoccurring atthemostminutelevelsasopposedtothe mesoormacro:minutesorsecondsoftimeare relevantinsteadofhours,daysormonths; sentences,headlines,orclipsarethefocus ratherthanparagraphs,articles,programsor presentations;andportabletechnologies, looselycoupleddistributedenvironmentsareof interestratherthanmonolithicorintegrated turnkeysystems.” https://itunes.apple.com/us/app/new- habits/id604403553?mt=8 Orsearchon“NewHabits”iniTunesorthe AppleAppstore HandsOn TheNewHabitsAppisfree anditcomeswith2decks ofknowledgecards. SelectedBlogPostsonMicro-LearningandKnowledgeCards http://newvaluestreams.com/news.html ScienceBehindKnowledgeCards http://www.newvaluestreams.com/NewHabits/5lessons.pptx Resources & References CreatinganArmyofInnovatorswith125HabitFormationCards http://www.managementexchange.com/hack/create-army-innovators-125-new-habit-formation-cards HowtoWriteKnowledgeCards http://newvaluestreams.com/subpage3.html WalkthroughtheScreensofNewHabits http://www.newvaluestreams.com/NewHabits/Overview.pdf 10