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Lenses for Analysis. HOSP3070 Contemporary Issues. Overview of Analysis. The Macro Environment – Categories Socio-cultural Implications Environmental Implications Political Implications Ethical Implications. Macro Analysis – Socio-Cultural. Socio-cultural Implications
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Lenses for Analysis HOSP3070 Contemporary Issues
Overview of Analysis • The Macro Environment – Categories • Socio-cultural Implications • Environmental Implications • Political Implications • Ethical Implications
Macro Analysis – Socio-Cultural • Socio-cultural Implications • What is the impact and influence of this issue relative to social behavior, culture and value? • Existing • Emerging
Macro Analysis - Environmental • Environmental Implications • What is the influence and impact of this issue relative to surroundings in which the organization operates including air, water, land, natural resources and the interrelation of all? • Existing • Emerging
Macro Analysis - Political • Political Implications • Influence and impact of this issue relative to the process and method of making decisions for groups? • Rules • Laws • Procedures • Standards • Existing • Emerging
Macro Analysis - Ethical • Ethical Implications • Influence and impact of this issue relative to: • Utilitarianism • For the greatest net good of all • Kantian • What is the motivation or intent? • Rights, libertarianism. • Justice • What is fair and equal? • Distributive, retributive, compensatory • Virtue • Is it good, bad?
Micro Analysis - Overview • The Micro Environment – Categories • Current Business • Future Business • Opportunities • Challenges • Financial • Human Resources • Relationships
Micro Analysis - Business • Current Business • Influence and impact of this issue on the manner in which hospitality businesses currently operate? • What will change • What can likely be done the same • Future Business • Influence and impact of this issue on the way food service organizations will do business in the future? • How will business change to take advantage of these opportunities? • What will be the greatest challenges for existing organizations? How will it hurt?
Micro Analysis - Financial • Financial • How will this issue impact the allocation of funds in organizations? • What existing services will be more or less expensive to provide? • What future services will need existing funds allocated?
Analysis – H.R. • Human Resources • What impact will this issue have from a human resources perspective for hospitality organizations? • Pay • Positions • New • Eliminated • Skills and abilities
Analysis – Relationship Mgt. • Relationship Management • How will this issue change the relationships hospitality organizations have with…? • Other organizations • Suppliers • Customers • Government
The Classroom • Principles • Situational Analysis is Primary • Relating Analysis and Action is Imperative • Student Involvement is Critical • Premise • A discussion class is a partnership, evolving from a collection of individuals to a learning community.
The Classroom • Ground Rules • Be courteous and honest • Take care of your needs • Participate without dominating • Push for agreement or consensus • Have fun