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The Q uarter of Christmas. Your digital strategy for this Christmas. *** This is the story of the biggest earning period of the year. A time when people are ready to spend more on gifts to please their friends and family
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The Quarter of Christmas Your digital strategy for this Christmas
*** This is the story of the biggest earning period of the year. A time when people are ready to spend more on gifts to please their friends and family And as our way of finding ideas or shopping have been deeply transformed by digital, especially among younger customers, the success of Christmas media campaign will rely on brands ability to digitally shine and be top of the mind ***
Chapter 1 : Christmas is very special
Holiday foot traffic is down, but sales are going up Foot traffic went down... but store sales went up. $722 $641 (Nov - Dec) 2010 2013 2010 2013 market insight Source: ShopperTrak data for Nov/Dec 2013, as cited in WSJ, Jan 2014. Mastercard, Nov-Dec 2010 & Nov- Dec 2013, $B
Interest in Christmas & Gift related queries across various export markets
Christmas related searches on mobile Mobile is integral! Christmas related searches on mobile have grown x3 Q4 2011 Q4 2012 Q4 2013 mobile focus Source : Internal Google data
And m-commerce does not scare the Next Gen Those aged 25-34 spent the most amount of time online shopping (on average 6 hours and 19 minutes) and were the most likely to use their mobile devices to shop (22.2%). mobile focus Source : The Logic group, “A window into Christmas shopping habits 2014”, 2013
What does this mean for your business? Christmas is crucial to attract customers new to your brand or offerings, especially younger ones. mobile focus
Chapter 2 : Brands need to get ready now
Potential consumers are already looking for inspiration since September! Christmas related searches ramp up in September 2013 2012 2011 2014 June July August September Source : Google trends
And will be preparing Christmas online constantly until D-day CHRISTMAS PREPARATION Mid/late December Sales and stock clearance - Winter sales Adjust your ad messaging Early November to early December Gradually introduce Christmas KWs and Ads in your product campaigns Queries progressively raise Start adjusting and developing Christmas campaigns, keywords WINTER SALES PREPARATION CHRISTMAS PURCHASE 30 Sept. 7 Oct. 14 Oct. 21 Oct. 28 Oct. 4 Nov. 11 Nov. 18 Nov. 25 Nov. 2 Dec. 9 Dec. 16 Dec. 23 Dec. 30 Dec. Source : Google internal. Indexed queries data based on a selection of key retail categories inc. home, consumer electronics, apparel, beauty & food. All devices data (computers, tablets, smartphones) on christmas season 2012 and 2013.
And surprisingly enough, even younger customers are already planning the holiday season “ ‘Millenials’, those aged 16-24 in particular were found to be the most organised, with almost 44% claiming they did the majority of their gift buying in or before November.” Source : The Logic group, “A window into Christmas shopping habits 2014”, 2013
Chapter 3 : How to be ready for Christmas
Customers prepare Christmas online Source : Médiamétrie, Scope France
Your ‘Blast’ Christmas strategy on search for Q4 Seasonal Brand keywordsIntegrate Christmas KWs into your branded keywords across all markets Adjust your Ad Texts Bring specific Christmas messaging Seasonal generic keywords* *Consider running a blast campaign for 1-2 weeks. Run generic Christmas related KWs with strong action oriented ads in order to be top of mind among customers
Youtube makes people buy 4 in 10 shoppers visited a store online or in-person as a direct result of watching a video. Latest AOL study shows it’s the best social network to introduce new products and close the sale.
Moral of the story... Cover search Consider “blast” campaigns and prepare Christmas keywords and ads Consider Youtube & GDN Expand your reach and be relevant Think mobile to increase your shopability and attract new and younger customers