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Part A of R-APDRP for HESCOM Karnataka

Part A of R-APDRP for HESCOM Karnataka. Introduction to R-APDRP. R-APDRP.

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Part A of R-APDRP for HESCOM Karnataka

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  1. Part A of R-APDRP for HESCOM Karnataka

  2. Introduction to R-APDRP

  3. R-APDRP • R-APDRP is GoI’s initiative with focus on establishment of baseline data and fixation of accountability, and reduction of AT&C losses through strengthening & up-gradation of Sub-Transmission and Distribution network and adoption of Information Technology during XIth Plan • Proposed to cover urban areas–towns and cities with population of more than 30,000 (10,000 in case of special category states) • Projects under the scheme shall be taken up in Two Parts • Part-A will cover projects for establishment of baseline data and IT applications for energy accounting/auditing & consumer services • Part-B will cover System improvement, strengthening and augmentation etc. • 1423 towns are eligible on pan India basis

  4. Part-A of R-APDRP includes • Consumer Indexing, Asset Mapping • GIS Mapping of the entire distribution network • Automatic Meter Reading (AMR) on DT & Feeders • Automatic Data Logging for all Distribution Transformers and Feeders • SCADA/DMS in big towns / cities (with population over 4 lakh and energy input of 350 MU) • Feeder Segregation/ Ring Fencing • Establishment of IT enabled customer service centers

  5. Objectives and benefits of R-APDRP

  6. R-APDRP: Roll out structure for Part A Approved ITC Source: Power Finance Corporation

  7. Roles of various agencies

  8. Overview of R-APDRP Part-A in Karnataka

  9. Overview of R-APDRP Part-A in Karnataka • Total five ESCOMs • All mandatory and optional modules to be implemented • Single solution for all ESCOMs • DGPS based GIS survey in the identified towns • AMR Implementation for DTs and HT customers • Establishment of LAN, MPLS, VPN in the identified towns • One Customer Call center per ESCOM with a toll free number Data Center: Bangalore Disaster Recovery Center: Chennai • Pilot sites: • BESCOM : Bangalore • MESCOM : Shikaripura • HESCOM : Dharwad • CESC : Mandya • GESCOM : Gulbarga Customer Care Centers: BESCOM : Bangalore MESCOM : Mangalore HESCOM : Hubli CESC : Mysore GESCOM : Gulbarga

  10. R-APDRP Part A in Karnataka

  11. IT applications in Part-A of R-APDRP Mandatory modules • Meter Data Acquisition • Energy Audit • New Connection • Disconnection & Dismantling • GIS based customer Indexing and asset mapping • GIS based integrated network analysis module • Centralized Customer Care Services • Management Information System (MIS) • Web Self Service • Identity and Access Management system • System Security Requirement • Commercial Database • Metering • Billing • Collections Optional modules Asset Management Maintenance Management

  12. Solution Overview Sub Division Head Office Zonal Office Circle Office Divisional Office Billing, Collection, New Connection and Disconnection SRS- Part A SRS- Part B SRS- Part C Mobile Meter data Cash collection KIOSK AMR Meter data Billing Asset Management Web Self Service Identity & Access management System Security Requirement Metering Maintenance Management Centralized Customer Care service Energy Audit MIS Billing & Collection Collection Meter Data Acquisition Dismantling New Connection Billing, Collection, New Connection and Disconnection Cash collection KIOSK Disconnection GIS, Customer Index GIS, Network Analysis Customer Care Center Internet Billing, Collection, New Connection and Disconnection Disaster recovery Data Center Customer

  13. Reference WAN Architecture Head office …. 2 Mbps Primary Zonal office Circle office 1Mbps Secondary 1Mbps Secondary 2 Mbps Primary 256 Kbps Primary 256 Kbps Secondary 512 Kbps Primary Division Office Data Center ... 2Mbps Primary 8Mbps Primary MPLS VPN Cloud 512 Kbps Primary 1Mbps Secondary 6Mbps Secondary Internet SSL VPN over Internet 2Mbps Primary Hot Link Sub Division 1Mbps Secondary …. 2Mbps Primary 2Mbps Primary 1Mbps Secondary Disaster recovery Customer …. Customer call center *Note: Primary and Secondary connection provided by 2 different service providers are different Sub Stations

  14. Scope of MBC Go-live Legend Energy A/c MDA MDM Metering Billing Collection Modules Already Rolled Out in pilot areas Asst. Mgmt NC DC GIS - CI MIS/BI GIS - NA Modules planned to be rolled out in near future MM CC DMS WSS Com. DB Spot Billing Future Roll Out

  15. Process improvement through implementation of r-apdrp

  16. Overview of current TRM System Pen Drive Payment file upload Pen Drive Payment file upload Pen Drive Payment file upload Billing Data Billing Data Billing Data Cash Collection Counter Cash Collection Counter Cash Collection Counter Reports SD - Server SD - Server SD - Server HO - Server

  17. Process Improvement Benefits <<TRM Vs CC&B>>

  18. Process Improvement Benefits - TRM Vs. CC&B.

  19. Process Improvement Benefits - TRM Vs. CC&B.

  20. Status update

  21. Current MBC Roll Out status - • HESCOM – CC&B application rolling out today at Dharwad with 2 sub divisions (41,000 + 44,000 customers/ 49+23 HT customers/ 3000+ above 40HP customers). • Nine towns viz, Dandeli, Sirsi, Karwar, Bhatkal, Kumta, Haveri, Savanur, Ranebennur and Nargund are planning make go-live in December 2011. • Remaining 21 towns during Jan-2012 and Full-stock Go-live of pilot town Dharwad in Feb-2012 and other towns by Apr-2012.

  22. Challenges & Current Status • Simplified Payment Screen – For ease of use we have suitably modified the payment screen and it will be available on production by 18th Nov/2011. • HT meter reading batch upload – modifications to be available by 18th of this month (Auto population of RR no/ Auto upload of HT Reads) • Disconnection List – Modifications to available disconnection list already incorporated. • Above 40HP SBM billing to be tested & deployed at W4 next week. • DCB Report – Based on Becom’s changes requirements, new DCB report has already been developed and will be available by end of this week for use. • Multi Storied Building – Development happening at Oracle side and expected to be available by mid of December.

  23. Challenges & Action Required • Availability of only 5 numbers of computers with LAN points at different sub division offices. • Requirement of Kwh/ KVAh and Kvarh and MD reading for all above 40HP & HT customers. • More numbers of SB-Machines for above 40HP billing. • Current UPS provided with all the PCs can supply power for 15-20 minutes only. • Procurement of pre printed spot billing stationary/ cash collection counter paper.

  24. Golive - Sequencing of activities CC&B system up and running Compliance of pre Go live list Data migration Down time of CC&B TRM shut down Data dump from TRM vendor Go / No Go decision Billing and collection report from TRM vendor Data validation and comparison with legacy system

  25. Impact on consumers • Ease of applying for new connection • Ease of registering a complaint/request and end to end tracking of the same • Accurate bills due to automated and streamlined processes and systems • More payment options • Availability of accurate information on usage pattern, payment history etc. • Improved financial health of the distribution utility leading to less frequent tariff rise

  26. Impact on employees • The applications will help the employees do their day to day activities efficiently • Automatic flow of data from one module to other leading to updated databases and ease of usage • Better facilities for complaint handling • Accurate and timely reports assisting employees in decision making • Better operation and maintenance of assets leading to reduced breakdowns • Energy audit at distribution transformer and feeder level leading to focused vigilance helping reduce the AT&C losses

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