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Pass4sure 640-461 Cisco Voice And Unified Communications

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Pass4sure 640-461 Cisco Voice And Unified Communications

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  1. Get valuable IT training resources for all Cisco certifications. Access study tools, CCNA practice tests, IT salaries, and find IT jobs. 640-461 Introducing Cisco Voice and Unified Communications

  2. Cisco Jabber Web SDK – Maximize Your Business Portal By Enabling Collaboration Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 2

  3. Required GAAP Reconciliation and Forward- Looking Statements The Cisco products, service or features identified in this document may not yet be available or may not be available in all areas and may be subject to change without notice. Consult your local Cisco business contact for information on the products or services available in your area. You can find additional information via Cisco’s World Wide Web server at http://www.cisco.com . Actual performance and environmental costs of Cisco products will vary depending on individual customer configurations and conditions. https://www.pass4sureexam.com/640-461.html Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 3

  4. Session Abstract  Rabidly and easily add Presence, Chat, Voice, Video, Messaging and Web Conferencing to web applications to help automate workflow, increase productivity for your end users and add incremental value to your Cisco collaboration portfolio https://www.pass4sureexam.com/640-461.html Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 4

  5. Agenda  Introducing the Cisco Jabber Family  Add Cisco Collaboration to Enterprise Web Applications ‒ Why? What’s in it for you? ‒ What? Use case examples of what’s possible ‒ How? Hello World! Chat it, speak it, see it. Add voice, video, im and presence to a webpage in 10 minutes  Portal Tour  What’s next for the Jabber SDK https://www.pass4sureexam.com/640-461.html Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 5

  6. Introducing the Cisco Jabber Family

  7. Cisco Jabber Addressing challenges traditional tools don’t address Business Challenges IT Challenges • Make distributed workforces more productive • Evolving employee expectations, purchase models • Improve processes, speed issue resolution • Leverage investments • Ensure security and compliance • Increase efficiency • Control costs https://www.pass4sureexam.com/640-461.html Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved.

  8. Android & iOS Tablets PC & MAC Smart Phones Explosion of Mobile devices Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved.

  9. Video Becomes Pervasive Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved.

  10. Cisco Jabber Collaborate from Any Workspace All-in-one UC Application  PC, Mac, tablet, smart phone  On-premises and on-demand  Integration with Microsoft Office  Presence & IM  Voice, Video, voice messaging  Desktop sharing, conferencing https://www.pass4sureexam.com/640-461.html Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 10

  11. Devices Share the same Infrastructure Cisco Jabber Cisco Jabber Presence & IM: XMPP Voice Messaging Call Control: SIP Meetings, Conferencing • Unified Communications Manager (CUCM) • Video Communication Server (VCS) • Unified Presence • WebEx Connect service (SaaS) • WebEx (SaaS) • TelePresence MCU • Unity Connection Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 11

  12. Cisco Integrated Collaboration Experience INTEGRATED COLLABORATION EXPERIENCE Wide Variety of Collaboration Needs ANY DEVICE ANY CONTENT ANYWHERE Richest Experience in Any Location Secure Intra- and Inter- Company Communications Flexible Access from all Clients Video Handled as Easily as Voice Wide Variety of Collaboration Technologies Wide Variety of Collaboration Technologies https://www.pass4sureexam.com/640-461.html Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 12

  13. Add Cisco Collaboration to Enterprise Web Applications with the Jabber SDK

  14. The Jabber web toolkit • Easily and rapidly add collaboration to enterprise web applications and business processes • Increase productivity and maintain context of interactions for end users • Add incremental value to Cisco Collaboration deployments based on unique needs Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 14

  15. Web toolkit to collaboration enable web apps Voice Video IM/Chat Presence Voice mail Web Conferencing Easily add collaboration to web applications and business processes Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 15

  16. Add Cisco Collaboration to Enterprise Web Applications – The Why

  17. Access Market-Leading UC Services Number one in Enterprise Call Control VM and UM Presence and IM Number one in Video Number one in Web Conferencing Number one in Audio Conferencing Web and Audio Conf. VoIP and IP PBX Number one in Unified Messaging Video and TP Sources: Synergy Research, Frost & Sullivan, Gartner, Intellicom Analytics, Cisco Q4 2009. Note: Enterprise Call Control excludes low-end KTS category. © 2012 Cisco and/or its affiliates. All rights reserved. https://www.pass4sureexam.com/640-461.html Cisco Public BRKCDN-1003 17

  18. What’s it all about? For the ISV …  Providing the building blocks to rapidly and easily Cisco UC enable enterprise web applications – providing Voice, Video, Presence/IM, Voicemail, WebEx  Exciting technology enabler to build product and services based on Cisco collaboration technology  Leverage large Cisco collaboration presence  Co-marketing opportunities  Unique offering - No other enterprise UC provider has voice, video Web plug-in/SDK https://www.pass4sureexam.com/640-461.html Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 18

  19. What’s it all about? For the IT Pro…  Providing the building blocks to rapidly and easily Cisco UC enable enterprise web applications – providing Voice, Video, Presence/IM, Voicemail, WebEx  Consolidate the desktop and integrate collaboration deep into existing applications, increasing productivity and maintain context of interactions for end users  Every browser experience can become an interactive collaboration experience  Add incremental value to your Cisco Collaboration deployment based on your unique needs  Unique offering - No other enterprise UC provider has voice, video Web plug-in/SDK Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 19

  20. Add Cisco Collaboration to Enterprise Web Applications – The What

  21. Usage examples and case studies  Example 1: Cisco UC enablement of online desktop and line of business applications  Example 2: Cisco UC enhancing collaboration applications  E.g. online mail providers, social media vendors  Example 3: Cisco UC enablement of custom web 2.0 portals and custom web applications  Example 4: Cisco UC enablement of online email application https://www.pass4sureexam.com/640-461.html Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 21

  22. Use Case: Pervasive Cisco UC in Business Applications  UC, Collaboration, Video capabilities everywhere  Example only – an ISV or IT Pro could do the project Presence enabled IM / Chat enabled Click 2 WebEx enabled Click 2 Call enabled Click 2 Video* enabled Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 22

  23. Use Case: Pervasive UC in Enterprise Social Application  Presence and UC capabilities throughout the application  Cisco on Cisco Integration – Cisco Quad leverages public facing APIs Presence enabled IM / Chat enabled Click 2 WebEx enabled Click 2 Call enabled Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 23

  24. Use Case: Cisco UC enabled Corporate Directory  Search and connect: real-time collaboration within corporate directories  Presence, Click 2 Voice / Video / IM / WebEx / Presence enabled IM / Chat enabled Click 2 WebEx enabled Click 2 Call enabled Click 2 Video* enabled Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 24

  25. Use Case: Cisco voice enabled Gmail  Cisco UC Enable Gmail and Google Apps for Business  Cisco Jabber APIs ‒ Web Softphone (AJAX) ‒ IM / Presence (CAXL)  User Capabilities ‒ View Presence Corporate Directory Presence and IM gadget enabled ‒ Click 2 IM ‒ Click 2 Call  Deployment Requirement Corporate Softphone gadget enabled ‒ Corporate VPN active session  Demo: Completed Integration ‒ http://www.youtube.com/watch?v=pIGyEubjBrU Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 25

  26. Add Cisco Collaboration to Enterprise Web Applications – The How

  27. HELLO WORLD!

  28. Hello World! Add voice, video, chat and presence to your web application in 10 mins https://www.pass4sureexam.com/640-461.html Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 28

  29. Hello World! Add voice, video, chat and presence to your web application in 10 mins Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 29

  30. Hello World! Add voice, video, chat and presence to your web application in 10 mins Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 30

  31. Hello World! Add voice, video, chat and presence to your web application in 10 mins https://www.pass4sureexam.com/640-461.html Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 31

  32. Hello World! Add voice, video, chat and presence to your web application in 10 mins Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 32

  33. Hello World! Add voice, video, chat and presence to your web application in 10 mins https://www.pass4sureexam.com/640-461.html Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 33

  34. Hello World! Add voice, video, chat and presence to your web application in 10 mins https://www.pass4sureexam.com/640-461.html Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 34

  35. Recommended Skillsets  Industry standard web technologies - REST - JavaScript - jQuery - HTML  API naming is easy to understand  Developers don’t need to be UC or voice experts https://www.pass4sureexam.com/640-461.html Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 35

  36. Portal Tour

  37. What’s next? SDK Support for Mobile and Native applications 37

  38. Roadmap Not Committed Collaboration enable the mobile web Extend Cisco Ajax XMPP Library to support Mobile Browsers Voice and video is being investigated. Challenge: mobile browsers don’t support plugins https://www.pass4sureexam.com/640-461.html Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 38

  39. What’s available today Url based cross launching of installed Jabber applications ciscojabber://call? address=%s To send an IM: ciscochat://goim?sc reenname=%s&message =%s ciscotel://% Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 39

  40. Roadmap Not Committed Future Considerations: Native SDKs Extend the flexibility of the Jabber Web SDK to native applications  Voice, video, voice messaging, & conferencing embedded within your application The Power of Embedded Considerations  Trade-offs on screen real estate  OS and device prioritization https://www.pass4sureexam.com/640-461.html Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 40

  41. Roadmap Not Committed Future Considerations: Extensibility of our Native clients Business Value  Allows customers to extend Jabber - natively via C++ plugins - using HTML/JavaScript via extensibility tabs  Provides basis for various product modes - IM only mode - Phone only mode - No History mode - No presence mode - ... https://www.pass4sureexam.com/640-461.html Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 41

  42. Roadmap Not Committed Future Considerations: Extensibility of our Native clients Extensibility in Cisco Jabber  Hub Window Plugin - Menus - Tabs - Status bar - Search Area - Self Presence Area - Escalation bar - Notification badge - Web tab  IM Window Plugin - Session Escalation  Options Plugin - Option tabs  ... (Integrated session window, server health, ...) Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 42

  43. Roadmap Not Committed Future Considerations: Extensibility of our Native clients Communication flow between plugins addToolbarButton User pressed the call button New IM window launched Telephony Plugin Message is multicasted to all plugins that might be interested to the approriate plugin Message is routed back Plugin Runtime onToolbarOpened onButtonPressed 1 2 1 2 Plugins decide if they want to add button for this specific toolbar IM window Plugin Message routing UE logic Make phone call Messages are modified according to UE logic Contacts Plugin Incoming IM Notification addToolbarButton Jabber Service Framework Telephony Service Framework Config IM&P ECC/ CPVE Jabber contexts to be injected to the Plugins Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 43

  44. Next Steps  Register on CDN and download the Jabber Web toolkit ‒ http://developer.cisco.com/web/jabber-developer/jabber  Visit us in the World of solutions to see some more demonstrations of the SDK in action  Recommended Sessions ‒ BRKCDN-1003 - How to Add Cisco Collaboration to Your Enterprise Web Application – The Jabber Experience ‒ BRKCDN-1007 - Cisco Developer Show and Tell “Jabber Enabled Enterprise Applications” ‒ BRKUCC-2480 - Cisco UC Soft clients: Deploying Cisco Jabber desktop clients ‒ BRKUCC-2785 - Understanding Cisco Unified Presence 8.6 Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 44

  45. Complete Your Online Session Evaluation  Give us your feedback and you could win fabulous prizes. Winners announced daily.  Receive 20 Passport points for each session evaluation you complete.  Complete your session evaluation online now (open a browser through our wireless network to access our portal) or visit one of the Internet stations throughout the Convention Center. Don’t forget to activate your Cisco Live Virtual account for access to all session material, communities, and on-demand and live activities throughout the year. Activate your account at the Cisco booth in the World of Solutions or visit www.ciscolive.com. Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 45

  46. Final Thoughts  Get hands-on experience with the Walk-in Labs located in World of Solutions, booth 1042  Come see demos of many key solutions and products in the main Cisco booth 2924  Visit www.ciscoLive365.com after the event for updated PDFs, on- demand session videos, networking, and more!  Follow Cisco Live! using social media: ‒ Facebook: https://www.facebook.com/ciscoliveus ‒ Twitter: https://twitter.com/#!/CiscoLive ‒ LinkedIn Group: http://linkd.in/CiscoLI Cisco Public BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. 46

  47. https://www.pass4sureexam.com/640-461.html BRKCDN-1003 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public

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