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Communication and Parent Programs Chapter 5. Perry C. Hanavan. Effective Communication. Parents have high expectations regarding teacher’s communication No spelling errors Articulate. Communication Components. M E L T. Message. Talker. Listener. Environment. Communication.
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Communicationand Parent ProgramsChapter 5 Perry C. Hanavan
Effective Communication • Parents have high expectations regarding teacher’s communication • No spelling errors • Articulate
Communication Components • M • E • L • T Message Talker Listener Environment
Communication • What is said • Words/Verbal Stimuli • (7% of input) • Auditory message conveyed • Vocal and Tonal Stimuli • (38% of input) • Visual message conveyed • Gestures/Body Language/Visual Stimuli • (55% of input)
Communication • Aggressive conversational style • hostile, belligerent, bad attitude • blames others • denies, dominates, interrupts • Passive conversational style • withdraws, bluffs, avoids • Assertive conversational style • takes responsibility for managing communication • respects the rights of others • openly and honestly expresses needs and emotions
Assignment During the next two days: 1. analyze your communication behavior 2. analyze 2 people you communicate with daily and determine their style 3. select the communication style you prefer others use
Conversation • Sharing ideas • Relating experiences • Telling stories • Expressing needs • Instructing • Influencing • Establishing intimacy
Rules of Conversation • Agree to share one another’s interests • Ensure all share in talking • Participate in topic • Take turns talking • Relevant topic discussion • Succinct messages
Conversational Fluency • Definition: • how smoothly conversation unfolds
Conversational Fluency Factors • Time spent repairing communication breakdowns • if need for clarification is low, then fluency is high • Exchange of information and ideas • is conversation easily and successfully share information, then fluency is high • Speaking time shared • equal time, few silences, few interruptions, then fluency is high
Index of Sharing Speaking Time • Conversational turn: • period participant delivers a contribution to a conversation • Mean length (speaking) turn (MLT) • average number of words spoken during a set number of conversational turns • Mean length turn ratio (MLT ratio) • ratio of two speakers in a conversation
Example 1: Conversational Fluency Teacher: Is Sarah studying at home, much? Parent: Yes, and I’m thrilled with her. Teacher: You said several weeks ago she only watched TV and used her PlayStation after school. Parent: Yes, but we have been following your suggestions of turning off the TV. Teacher’s MLT = 8.0 words (16 words/2 utterances) Parent’s MLT = 9.0 words (18 words/2 utterances) MLT ratio: 0.9 (1.0 = equal length of speaking time)
One-Way Communication • Newsletters • Media • Handbooks • Letters • Notes
Two-Way Communication • Telephone • Email • Home visits • Parent visits • Parent-teacher conferences
Parent Roadblocks • Protector role • Inadequate-me role • Avoidance role • Indifferent role • Don’t make waves role • Club-waving role
School Roadblocks • Authority-figure role • Sympathetic-counselor role • Pass the buck role • Protect the empire role • Busy teacher role
Cooley’s Looking-Glass-Self • How you view yourself depends on your perceptions of how others see you • the imagination of our appearance to the other person (imaging self) • the imagination of other’s judgment of that appearance (interpreting others reactions) • some sort of self-feeling, such as pride or mortification (self-image)
A Teacher’s Looking Glass "I shall always be a flower girl to Professor Higgins because he always treats me as a flower girl, and always will; I know I can be a lady to you because you always treat me as a lady and always will." • View parents as subordinates (flower girl) • View parents as partners (lady)
Parent Teacher Conference • Ten tips