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The Presidency Department of Performance Monitoring and Evaluation

Explore the performance assessment results of the Department of Energy (DoE) for 2011/12, highlighting compliance challenges and areas for improvement in government management. Learn how the Management Performance Assessment Tool (MPAT) is used to evaluate and enhance service delivery, human resource management, supply chain, and more.

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The Presidency Department of Performance Monitoring and Evaluation

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  1. The Presidency Department of Performance Monitoring and Evaluation Presentation to Portfolio Committee on Energy Management Performance Assessment Results 2011/12 Department of Energy (DoE) 17 October 2012

  2. Background • June 2011 Cabinet approval for annual assessments of management performance of national and provincial departments using MPAT tool • Effective and efficient translation of inputs into outputs through good management practices important for improving service delivery • 10 and 15 year reviews identified implementation capacity as key challenge • Develop a culture of continuous improvement and sharing of good practice

  3. How? • Assessment against 31 management standards in 17 management areas • Standards based on legislation and regulations • Standards developed collaboratively (with National Treasury, DPSA, Office of the Public Service Commission, Office of the Auditor General and Offices of the Premier) • Joint initiative with Offices of the Premier – DPME facilitates national departments, OoP facilitates provincial departments

  4. Self-assessment; validation External moderation and feedback Improve and monitor Department improvement plan DPME/OOP feedback to department Senior management agree score Department monitors Internal Audit certify process and evidence External Moderation Department prepares for next round HOD sign off Have we improved from baseline?

  5. Moderation • 2011/12 assessment results for national departments have been published on the DPME website • Results of the 2011/12 reflect the self-assessment only • DPME only started MPAT assessments in 2011/12 and tested the moderation process in that year • For the 2012/13 assessments DPME will ensure detailed peer moderation of self-assessments, and will publish the moderated results • However, self-assessment results for 2011/12 are still useful because management were generally frank in assessing themselves and because the results provide a picture of management’s own view of its performance and how it needs to improve

  6. MPAT Compliance ratings

  7. MPAT Self-Assessment 2011: DoE

  8. MPAT Self-Assessment 2011: DoE …/2

  9. Summary of DoE Self-Assessment results • DoE experienced significant compliance challenges (level 1 or 2) in the standards relating to: • Service delivery improvement • Service delivery charter, standards and SDIP • Human resource management • HR planning • Staff retention • Management of diversity • Implementation of SMS PMDS for HoD • Supply chain management • IT governance framework • SCM demand management • SCM disposal management

  10. Summary of DoE Self-Assessment results …/2 • The department is compliant with frameworks (level 3) but needs to do more to be working smartly in the following areas: • Planning • Strategic planning alignment • Annual performance plans • Programme Management • Monitoring and Evaluation • Governance and accountability • Functioning of management structures • Systems and policies to ensure professional ethics • Fraud prevention • Internal Audit arrangements • Risk Management arrangements • Delegations in terms of PSA and PFMA

  11. Summary of DoE Self-Assessment results …/3 Compliant with frameworks (level 3) but needs to do more to be working smartly continued… • Human resource management • Organisational design • Personnel administration systems • Application of recruitment practices • Implementation of SMS PMDS • Management of disciplinary cases • Supply chain management • Logistics management

  12. Summary of DoE Self-Assessment results …/4 • The department rated itself as working smartly (level 4) in the following areas • Annual reporting • Functioning of the audit committee • Implementation of level 1-12 PMDS • Functionality of departmental bargaining chamber

  13. Future MPAT Assessments • DPME is in the process of implementing the second round of MPAT • As part of this process, the DoE plans to conduct its next self assessment during October 2012 • DPME are available to present the findings of the 2012/13 assessment from February 2013 • These assessments will be repeated annually with a view to track improvements • From the 2013/14 financial year onwards, MPAT results will be taken into account in the performance assessment of individual HoDs

  14. Improving management performance • In most management areas some departments have been able to reach level 4 • This means that it is possible for all departments to reach level 4 • DPME has developed good practice case studies of level 4 performance in various management areas • Case studies will be distributed to departments • Focused workshops on the case studies will be held with departments • Aim is to encourage departments to learn from each other • DPME working with DPSA and NT are offering support targeting specific departments to improve management practices

  15. Limitations of this process • MPAT focuses on processes related to converting inputs into outputs • It does not focus on assessing whether the right outputs are been produced to achieved desired outcomes and impacts • There is a risk that departments may be producing the wrong outputs very efficiently and effectively • In viewing the overall performance of a department it is therefore also important to consider the achievement of outcomes and impacts • DPME is doing this through monitoring of the 12 priority outcomes and related delivery agreements • Departments’ performance against targets for outcome and impact indicators in their strategic plans and APPs should also be used to assess this

  16. Value add of this process • MPAT provides a single holistic picture of the state of a department rather then just focusing on for example financial management • Generally audits focus on compliance only, whereas MPAT focuses on getting managers to work more smartly • Getting all departments to level 4 will improve levels and quality of service delivery • For example getting departments to procure smartly would result in better service delivery by suppliers and contractors, and huge savings from reducing corruption and increasing value for money

  17. Value add… cont • The process of getting top management as a whole to assess itself against a holistic set of good practice management standards and to agree on required improvements is the main value add of the MPAT assessment process • Management practices in departments are generally weak because top management has not paid sufficient attention to improving them • For as long as administrative issues are in a bad state they should be viewed as strategic and top management should pay attention to them • By carrying out annual MPAT assessments the Presidency and the Offices of the Premier are sending out a clear message that improving administration is a priority of government

  18. Ke ya leboga Ke a leboha Ke a leboga NgiyabongaNdiyabulela Ngiyathokoza Ngiyabonga InkomuNdi khou livhuha Dankie Thank you

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