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Cross Shoring A new innovation in the outsourcing paradigm Aparup Sengupta Managing Director and Global CEO Aegis Limited 9 th April 2010 A Global Business Bridge : Linking Kentucky and India University of Kentucky. Outsourcing – Myths and Realities. As it stands today …
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Cross Shoring A new innovation in the outsourcing paradigm Aparup Sengupta Managing Director and Global CEO Aegis Limited 9th April 2010 A Global Business Bridge : Linking Kentucky and India University of Kentucky
Outsourcing – Myths and Realities • As it stands today … • Emotions are high • The climate is challenging • Unemployment is at its peak If winter comes , Can spring be far behind ?
USA: Outsourcing Journey so far $45 THE MISSING LINK ECONOMICS $27 $22 $15 $14 MODEL In-house (US) On-shore (US) Near Shore (Americas) Offshore (Philippines) Offshore (India) CULTURAL IDENTITY Neighbors Distant Distant Citizens POLITICAL EMOTION Acceptable Comfortable Challenging Challenging
The BPO campus • Resort location • Philippines • Mauritius • 5 Acres of land • 1000 People • American Chefs
Managing and Enabling experiences Current Eco-system Current Consumption Potential Employee Potential Employee Employer Employer Education Education
Potential to Prosperity value chain Candidate Company Company Candidate Academy The flat world work force Academy So far……… A new approach….. • Immigration into USA • Immigration out of USA • Ready Labor coming in • Global American Aspirants Education Experience Economics Potential Prosperity
Cross-shoring – A Business Case Geographic Arbitrage Advantage (3rd party)
Cross Shoring Business Case : Savings Potential • 1,400 People in Aegis US raised hands • True co-creation. WIN for all! An illustrative case of 1000 people “Citizens serving citizens” • EARNS - (Engaging, Adaptive and Rewarding National Service) • Rewarding corporations and employees
Employee Value Proposition Earn Learn Fun Lifestyle Benefits Increased savings Prepared for future Multi Culture Exposure • Trip a year • back home • World class • experience Flat world understanding Diploma