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ANSI-ASQ National Accreditation Board

ANSI-ASQ National Accreditation Board. ISRI – Las Vegas April 2006. Today’s Agenda. Overview of ANAB operations Strategic statement Certification process Value of QMS. ANAB Background. Financially self-supporting non-profit organization in Milwaukee

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ANSI-ASQ National Accreditation Board

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  1. ANSI-ASQNationalAccreditationBoard ISRI – Las Vegas April 2006

  2. Today’s Agenda • Overview of ANAB operations • Strategic statement • Certification process • Value of QMS

  3. ANAB Background • Financially self-supporting non-profit organization in Milwaukee • Governed by 13-member board representing stakeholders • Exists to serve conformity assessment needs of business, CBs, and interested parties

  4. ANSI ASQ ANAB QMS Council EMS Council Accredits EMS CBs QMS CBs

  5. Board of Directors • Responsible for policy, strategic planning, and financial operations and performance • Members represent stakeholders and include technical experts, business executives, industry representatives, with CB representation as a non-voting member

  6. ANSI Nominees Connie Conboy Mary McKiel Walter Newgeon Primus Ridgeway Ron Silletti Steve Willis ASQ Nominees Connie Conboy Judy Baranowski Amy Butler Ashok Dandekar John Hayworth Jack West Board of Directors

  7. Accreditation Council • Independent body of volunteers responsible to Board of Directors • Approves all technical procedures and advisories • Renders all accreditation decisions, including suspensions and withdrawals

  8. InternationalAccreditation Forum (IAF) • Member organization of 47 accreditation bodies (ABs), plus associate members • Secretariat in Australia, incorporated in United States • Provides guidance for ABs • Provides forum for technical committees • Provides oversight for MLA members • www.iaf.nu

  9. Requirements Docs • ISO/IEC 17011 – General Requirements for Assessment and Accreditation of CBs • ISO 9001:2000

  10. Strategic Direction • Based on market demand, offer accreditation to national and international standards and industry-specific requirements • Remain most desired mark in management systems accreditation measured by IAF customer satisfaction survey

  11. Strategic Direction • Perform services in interest of industry, government, and direct customers to facilitate international trade • Create work environment that employees would rank as best place to work in Milwaukee • End each year with positive surplus and to budget

  12. Lines of Business Major (standards) • ISO 9001 • ISO 14001 • Sustainable Forestry Initiative (SFI) • OHSMS (ANSI/AIHA Z-10) • Recycling Industry Operating Standard (RIOS) • ISO/TS 22003 • ISO 17799 and ISO/IEC 27001

  13. Lines of Business Subordinate (based on major standards) • AS 9100, AS 9003, AS 9110, AS 9120 • TL 9000 • QS 9000 • ISO 13485 • RC 14000 • RCMS

  14. CBs Per Program

  15. New Program Recycling Industry Operating Standard (RIOS) • Approved by ANAB board 11/2005 • Integrates quality, environment and health and safety management system concepts – industry expected to be ready for certification June 2006, at which time ANAB expects to accept CB applications

  16. Why Standards • Provides framework for management to operate • Build confidence in operations • Help minimize second-party audits • Focus on customer satisfaction and management involvement

  17. How to Proceed Start with RIOS document • Understand requirements • Compare your processes and do gap analysis • Document processes and write your quality manual • Implement new processes

  18. Choosing a CB • Accredited by reputable body • Industry experience, background, and expertise - not related to consulting firm • Recommendations from clients or customers • References provided by CB

  19. Choosing a CB • Scheduling issues and ability to meet your time frame – interview lead auditor • All aspects of CB fee schedule • Comfort level in establishing long term relationship with CB • Choose CB that will help you build better business, not bureaucracy

  20. The Audit • Follow CB process for audit scheduling • Remember auditor is there to find gaps in your system to help you build more robust management process • Auditor will likely find problems

  21. Industry Benchmarks • Automotive provides own oversight and requires certification to do business • Aerospace works with limited ABs and several OEMs requires certification to do business • Telecommunications works with limited ABs and several OEMs requires certification do business • American Chemistry Council requires certification to RC14001 or RCMS as condition of membership

  22. Short Case History • Rockwell Collins • ISO 9001 aerospace version AS 9100 • VP Quality Primus Ridgeway • Focused on manufacturing • Moved to holistic company approach • Increased “ first time buys” by wide margin

  23. Web Research • www.anab.org • www.ansi.org • www.asq.org • www.iaf.nu • www.qsuonline.com

  24. Questions?

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