220 likes | 361 Views
Integrating the 9 Dimensions of Project Planning I ncreases Productivity. Faster Projects Better Results Motivated C ollaborators. What is Business Communication Engineering. Communication is planned and managed A Philosophy A Method Software tools . Where did Communigram come from?.
E N D
Integrating the 9 Dimensions of Project Planning Increases Productivity Faster Projects Better Results Motivated Collaborators
What is Business Communication Engineering • Communication is planned and managed • A Philosophy • A Method • Software tools
Where did Communigram come from? 1993-1995: Project SICPARI - Simultaneous Engineering for Car Producing and Related Industries Mercedes-Benz, Volkswagen, Peugeot-Citroen, Renault, FIAT KUKA, Siemens, Schneider, Télémécanique, PCI, Comau, Renault Automation, Excello, … 1993-2009: Use of the results to build a universal methodology 1999: First prototypes of Communigram software Since 2001: Deployment in R&D industries Since 2005: More and more applications in various industries (services, healthcare, …)
Results of Project SICPARI: To cut time-to-market in half, you have to organize and actively manage communication (Intranet and cafeterias are not enough) Gantt und PERT follow the wrong approach: communication flows need to be managed before worrying about time First appropriate methodology (5 W‘s) First European vehicle developed in 25 months (Lancia Y)
Business Communication Engineering integrates the 9 dimensions of project planning • Deliverables, Results • Collaborators and their responsibilities • Communication between collaborators • Client – Supplier Planning • Time axis • Costs • Knowledge management • Risk management • Linking Subprojects and Projects
Deliverables, Results Deliverable for each task (what to produce) List of tasks (what to do) You can define detailed checklists for each Deliverable to make sure people know exactly what the expected outcome is … … and even add whole documents explaining what to do (e.g. list of duties), or templates to fill out!
Collaborators Simply choose the people you need from anywhere in your organization They show up as columns in Communigram You can choose both people (resources) and competencies (roles)
Who with Who?Responsibilities Competencies (roles) Resources (people) Participants One deliverable, one responsible!
When and to Who?Client-Supplier Relationships Client-Supplier relationships are requested, built up and managed … Deliverables aretransferredby Suppliers to all Clients needing this information for their work … this determines the Critical Communication of the Project: up to 20% of “forgotten” Deliverables are found this way!
Collaborators, deliverables, communication, time, cost and resource management Having introduced delivery times, a Gantt and the ressource utilisation are automatically available
Capitalisation on knowledge and knowledge management A project produces 2 kinds of knowledge The results of the project Improved Planning methods This knowledge is documented and exploited without additional effort
Capitalisation of knowledge • 4 integrated data bases • Processes, projects and standard modules • Projects in planning • Projects in execution • Finished Projects
Knowledge Management • The knowledge of the organisation and the collaborators • Decentralised Planning • « Client – Supplier » Planning
Integrated Risk Management • Risk Column 1,3,5,15 • Risk 15 Filtering and Frontloading • Alternatif solutions are part of the projectplan
Personalized Communigram: I’m the Yellow Column ! Access to all documents and to own traffic lights Only My Own Tasks are shown … plus all deliverable suppliers and clients (grayed) myCommunigram: Personalized Communigram & Risk Management
myCommunigram: Traffic Light Pre-Warning System • Chris is currently working on the “Technology Watch review” to produce a report on “Competitive Technologies” • He has problems getting the information together, so he sets the traffic light to yellow to inform his colleagues • The comment he enters is visible to all via a “ToolTip”
myCommunigram: Dynamic Workflow • Automated Deliverable Workflow • Docs handed on when sender considers them finished (button « send to receivers ») • Task set to « Finished » when all receivers accept • « Reject » sets sending task to yellow • Rejection must be accompanied by a comment • External partners are sent e-mail with attachment and accept/reject button (in preparation) • Project Plan = Workflow
… but in Communigram you keep an overview by selectively zooming in on parts of your project and your organization Communigram recalculates all communication links so that you can see the “Big Picture” The overview is much better than in any other tool, you can draw arrows when needed Missing communication between departments instantly becomes visible (!) Let’s “drill down” on the R&D department and thefirst phaseof the project …
The 9th dimension: Projecte and Subprojects can be linked together