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This document analyzes collection policies in large American retail corporations, focusing on selection criteria for electronic and archival resources. The study compares three organizations to draw conclusions and make recommendations for future developments.
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Corporate Library Collection Policy A Comparative Document Analysis Paula R. Davidson Emporia State University
Introduction • Interest in corporate libraries and particular companies • Value of corporate librarianship • Organizer and custodian of information • In-house storyteller • Paper, electronic, archives
Definition • Policy: a definite course or method of action selected from among alternatives and in light of given conditions to guide and determine present and future decisions (http://m-w.com/dictionary/policy) • Any formal, written document that addresses collections management, archives, resource selection, or acquisitions will be considered.
Research Questions • What collection criteria are used to select, maintain and discard electronic and hard copy resources in large American retail suppliers with international customers? • What collection criteria are used to select and preserve archival materials within these same corporations? • How do collection development policies compare between three similar organizations?
Literature Review • Planned and logical building of collection to meet current and future needs • Acquisition and discarding ideally based on regularly reviewed policy • Differ for company libraries • Hall and Russell, 1996
Literature Review • Four global corporation library selection activities assessed • Towards developing a theory of corporate collection development • Performance, operation (cost, centralization, formalization) • Include ideas within content, choose from vast amount of content, contain cost, support browsing • Edgar, 2003
Literature Review • Frito-Lay Corporate Library • Engineering library • Categories of standards, sources for standards, access points to collection • Ogden, 1990
Methodology • Obtain collection policy documents • Components, structure, criteria • Contextually placed • Viewed with models • Actual – corporate, academic, special collection • Theoretical • Gather more documents?
Setting & Environment • Starbucks – Seattle, WA • REI – Sumner, WA • Hallmark – Kansas City, MO Analysis will take place in Kansas City, MO
Data Analysis • Summary documents • Spreadsheets – consistencies/discrepancies • Reformulated and reconciled • Conclusions • Suggestions
Timeline • November – Complete literature review • December – February – Obtain collection policy documents • March – April – Compare and analyze documents • May – Construct comparative documents, develop conclusions • June – Compose and submit final report
Obstacles • Will concrete documents be available? • Will additional corporations need to be approached? • Will there be unforeseen obstacles? • Can the timeline be met?
Stakeholders • Corporate librarians • Benefit by a better understanding of successfully implemented collection development policies • Benefit by suggestions resulting from a comparative analysis
Conclusion • Based on comparative analysis, conclusions can be drawn about the effectiveness of collections policies in large, international corporations • Suggestions for future collections developments can be made
References • Edgar, W. (2000). Corporate library resource selection and corporate core competencies: Exploring the connections. Tuscaloosa, AL. The University of Alabama. • Edgar, W. (2003) Toward a theory of collection development: An activities and attributes approach. Library Collections, Acquisitions, & Technical Services. 27(4), 393. • Green, L. (1995). Evaluating a corporate library collection. Journal of Interlibrary Loan, Document Delivery & Information Supply. 6(1), 49. • Hall, H., & Russell, A. (1996). Resource management in the electronic environment: Company library web pages and collection development principles. In Proceedings of the International Online Information Meeting. United Kingdom.
References • Jones, A. A., Cantelon, P. L., & Adkins, E. W. (1995). Corporate archives and history: Making the past work. Libraries & Culture. 30(2), 226. • Nelke, M. (1999). The role of the corporate library in the knowledge management process. Information Services and Use. 19(1), 49. • Ogden, S. M. (1990). Standards in the Frito-Lay corporate library. Science & Technology Libraries. 10(3), 49. • Xie, H. (2006). Understanding human-work domain interaction: Implications for the design of a corporate digital library. Journal of the American Society for Information Science and Technology : JASIST.. 57(1), 128.