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Lean Healthcare Deployment and Sustainability Overview

Explore the principles of Lean Healthcare with Dr. Joan Burtner, Certified Quality Engineer and expert in Industrial Engineering and Management. Discover value stream mapping and more for sustainable healthcare practices.

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Lean Healthcare Deployment and Sustainability Overview

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  1. Lean Healthcare Deployment and Sustainability Overview Dr. Joan Burtner Certified Quality Engineer Associate Professor of Industrial Engineering and Industrial Management

  2. Education Doctorate in Clinical Psychology Master’s Degree: Electrical Engineering Master’s Degree: Management Other Recent Publications Healing Healthcare (2012) Lean Memory Jogger for Healthcare (2012) Textbook Author: Mark L. Dean, Ph.D. ISE 428 ETM 528 JMB Lean Healthcare Overview

  3. Table of Contents - 1 ISE 428 ETM 528 JMB Lean Healthcare Overview

  4. Table of Contents - 2 ISE 428 ETM 528 JMB Lean Healthcare Overview

  5. SAMPLE GLOSSARY Value Stream (page 9) A series of one or more processes that result in the delivery of a service or a product Healing Pathway (page 9) Value stream through which patients flow Value Stream Map (page 212) An illustration that uses simple graphics or icons to show the sequence and movement of information, materials, and actions in a value stream Value-Added Activity (page 212) Activity performed during the production or delivery of a product or service that increases its value to the customer ISE 428 ETM 528 JMB Lean Healthcare Overview

  6. References / Contact Information Dean, M.L. (2013). Lean Healthcare Deployment and Sustainability. New York, NY: McGraw Hill. Contact Information: Dr. Joan Burtner Burtner_J@Mercer.edu ISE 428 ETM 528 JMB Lean Healthcare Overview

  7. PowerPoint Presentation Assignment • Who will make the presentations? • Students enrolled in ETM 528 • Chapters/Pages will be assigned • Who will be tested on the content of the presentations? • Students enrolled in ETM 528 • Students enrolled in ISE 428 • What are the written presentation requirements? • Use this presentation as a guide (modify header/footer) • 9 – 18 slides, including a Glossary Slide • At least two graphics (Include source credit) • Presenter’s name on first and last slide ISE 428 ETM 528 JMB Lean Healthcare Overview

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