Topic 1: Managers and Management

2. Topic 1: Managers and Management Objectives • Understand what is meant by the term management • Describes processes of management and classify different levels of managers • Understand the roles of management

3. What is organization? • A systematic arrangement of people brought together to accomplish some specific purposes

4. Three key components of the definition of organization Goals

5. How to make an organization work? • Set up goals • Group people • Allocate resources • Assign tasks • Monitor process • Evaluate outcomes

6. Resolve conflicts • Lead under uncertainty • Change strategy • Transform organizational • Etc.

7. We need management • Operatives and managers • What is management? Refers to the process of getting things done, effectively and efficiently, through and with other people.

8. What are the management processes? • Planning • Organizing • Leading • controlling Interrelated Simultaneously

9. How to evaluate management • Efficiency Do things correctly Refers to the relationship between inputs and outputs • Effectiveness Do the right thing to reach the goal(s)

10. Managers at different levels Top managers Middle managers First-line managers operatives

11. The differences in managerial roles for managers at different levels

12. Mintzberg’s Managerial Roles • Interpersonal • Informational • decisional

13. Mapping game FigureheadEntrepreneurMonitorResource allocatorDisseminatorLeaderDisturbance handlerSpokesmanLiaisonNegotiator Interpersonal Informational Decisional

14. Mapping game FigureheadEntrepreneurMonitorResource allocatorDisseminatorLeaderDisturbance handlerSpokesmanLiaisonNegotiator Interpersonal Informational Decisional

15. Another mapping game • Figurehead • Leader • Liaison • Spokesman • Disseminator • Monitor • Resource allocator • Disturbance handler • Entrepreneur • negotiator Planning Organizing Controlling Leading

16. Managerial roles in small and large organizations Managerial roles in small firms Managerial roles in large firms High Moderate Low Resource allocator Spokesperson Liaison Monitor Disturbance handler Negotiator Entrepreneur Figurehead Leader Entrepreneur Disseminator

17. Managerial skills • General skills • Conceptual skills • Interpersonal skills • Technical skills • Political skills

18. Managerial skills • Specific skills • Controlling organizational environment and resources • Organizing and coordinating • Handling information • Providing for growth and development • Motivating employees and handling conflicts • Strategic problem solving

19. Management Competencies • What are management competencies? • What do management competencies different from managerial skills? • What is a popular method measuring management competencies?

20. Are top managers over paid?

21. Why study management? • Organizations need management to improve itself • Better understanding of managerial behaviors

22. Management and other disciplines • Anthropology • Economics • Philosophy • Political science • Psychology • Sociology

23. Options Tuesday Wednesday Thursday 4-7 6-9 6-9 5-8 7-10 7-10 6-9 7-10

24. Other options Monday Tuesday Wednesday Thursday 1-2 4-6 6-8 6-8 5-7 7-9 7-9 6-8 7-9

25. Email I can’t reach Jlscatle@uwo.ca Lizbmason@home.ca