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Another Classical Theories Recap…. Scientific (Talyor) “One Best Way” Administrative Principles (Fayol and Follet) 14 principles, 4 “ing’s”, group co-operation Bureaucratic (Weber) The “Machine” Behavioural Approach Hawthorne Effect (Mayo) Hierarchy of Needs (Maslow).
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Another Classical Theories Recap… • Scientific (Talyor) • “One Best Way” • Administrative Principles (Fayol and Follet) • 14 principles, 4 “ing’s”, group co-operation • Bureaucratic (Weber) • The “Machine” • Behavioural Approach • Hawthorne Effect (Mayo) • Hierarchy of Needs (Maslow)
Douglas McGregor wrote The Human Side of Enterprise, a book that focused on: Theory X and Theory Y Behavioural Theory #3
Theory X managers assume that workers: Dislike work Lack ambition Are irresponsible Resist change Prefer to be led Theory Y managers assume that workers are: Willing to work Capable of self control Willing to accept responsibility Imaginative and creative Capable of self-direction Theory X and Y
Self-fulfilling Prophecy: People act according to the expectations that are applied to them. Conclusion: Managers should adopt Theory Y in order to draw the best from their employees Theory X and Y