The “Art” of Creating Constantly An Organization of Your Own Choosing

1. EMPOWERMENT The “Art” of Creating Constantly An Organization of Your Own Choosing MAAYAN AMITAY MANAGERIAL LEADERSHIP Consultants To Learning Organizations

2. המצגת היא חלק מהרצאה בנושא: העצמה במערכות בריאות הוצג בכנס הבינלאומי הראשון לניהול בסיעוד שנערך בפמוקלה תורכיה בחודש נובמבר  2001 מאת: מעיין אמיתי, יועץ ארגוני במכון מנהיגות, ייעוץ לארגונים לומדים טל: 03-5406171

3. Order of Discussion • What is empowerment? - Definitions • Why talk about empowerment in healthcare organizations? – Generic rational • Why talk about empowerment in the context of management in nursing? – Specific rational • What does it mean to be empowered and to empower as a nurse manager? – Practical implications. • Where can we go from here individually, organizationally and as a community? – a visionary point of view.

4. Organizations do not matter People do

5. EMPOWERMENT IS: A change process, occurring at an individual, communal and organizational levels by which People as individuals and groups, stand for their right to decide and act on issues concerning their life and environment.

6. There is no such thing as Empowering others Empowerment means: • Taking responsibility for actions • Fighting for freedom, Autonomy & self expression • Building self esteem • Declaring your personal & organizational vision There is Everything to give & nothing to expect been given Accept

7. Things to Expect Been Given Through an Empowerment Process Mastery Meaning Integrity Autonomy A genuine Feeling of contribution The knowledge of your positive impact on others

8. Empowerment in the flesh

9. Empowered/ Entrepreneurial Vs Non – Empowered/ Bureaucratic state of mind

10. Empowered/ Entrepreneurial Vs Non – Empowered/ Bureaucratic State of Mind

11. Management in Nursing & Empowerment The “Bad news” Healthcare institutions primary tasks foster “Cultures of anxiety” providing a ground for: - Alienation - Dependency - Isolation - Helplessness - Political warfare

12. Management in Nursing & Empowerment The “Bad news” Healthcare institutions are most commonly “masculine state of mind” based cultures that emphasize: - Rationalistic-practical way of thinking - Emotional detachment - Fragmental conceptions of reality

13. Management in Nursing & Empowerment The “Bad news” Healthcare institutions turbulent economical environment, creates a chronic scarceness of resources, that leads to policies and practices like: - cost-effectiveness emphasis - Tight control on performance - staff downsizing and job insecurity

14. Management in nursing & Empowerment • The “Good news” • High potential for System thinking abilities. • Tendency to work with the “Whole” • Training & Affiliation to teamwork. • A feminine inclination towards being in touch and articulating feelings and experience

15. Organizational mission Personal/unit/org’ vision Strategy הנחות יסוד Organizational culture Knowledge management Goals Basic assumptions values Objectives Mapping Knowledge gaps Standards & Criteria Knowledge development, Sharing & Implementation plan & mechanisms Behavior, Rituals, Symbols Managerial job description Leadershiprole perception Constant improvement in core abilities Organizational work plan Implementation plan Meaningful work & Organizational Identity Long range high results Organizational achievements Beyond expectations

16. Vision A picture of the organization at its future fullest potential

17. Major Steps for Creating and Implementing Your Vision • Explore your own “Personal stamp”. • Search for an organizational vision. • Make the vision tangible: • Translate values into practice • Define the gap between present and future.

18. Major Steps for Creating and Implementing Your Vision • 4. Plan implementation • Bridging your partners: Allies, Opponents, “Suspects”, Fence sitters, Adversaries. • Redesign the system. • Plan Symbolic interactions.

19. Major Steps for Creating and Implementing Your Vision 5. Make it happen – Practice Transformational Leadership. 6. Evaluate and create for yourself and others the conditions for continues learning

20. Models of Change and Levels of System Thinking as Derived from Depth of Organizational Empowered State of Mind

21. Transformational Leadership The Building Blocks of an Empowered State of Mind High effectiveness Idealized Influence Inspirational leadership An Empowered state of mind Intellectual stimulation Individualized Consideration Passivity Activity Pro - activity Contingent reward Active management by exception A non Empowered state of mind Passive management by exception Laissez Faire Low effectiveness

22. Bridging Partners – Negotiating Agreement and Trust High Agreement Fence sitters Low Trust High

23. Creation of an Empowering Environment – Practical Matters • Changing supervision ground rules. • Performance appraisal process reversal. • Creation of self managing teams. • Delegation of authority to call a meeting to any staff member.

24. Creation of an Empowering Environment – Practical Matters • Design Tasks as two – way contracts • Self expression encouragement. • Discouragement and confrontation for passive, nonassertive behavior • focus people on their wants and visions

25. It’s Not Enough to Take the First Step in a 1thousend Miles Journey. It Should Also Be in the Right Direction