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Elisa Corporation & MIT House_n “Personal Device Assisted Healthy Life Style” Project. MIT, House_n, Cambridge October 5th 2007 Annakaisa Häyrynen / Elisa Corporation. Content. Short Introduction on Why Finland & Elisa Motivation for Elisa’s participation example use case business goals.
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Elisa Corporation & MIT House_n “Personal Device Assisted Healthy Life Style” Project MIT, House_n, Cambridge October 5th 2007 Annakaisa Häyrynen / Elisa Corporation
Content • Short Introduction on Why Finland & Elisa • Motivation for Elisa’s participation • example use case • business goals
What is Elisa, Where is Finland? • You know Santa Claus… He lives in Northern Finland • Nokia is from Finland • Elisa was established 125 years ago – it is even “rumoured” Bell himself invested in the forerunner of Elisa; Helsinki Telephone Company
Elisa: Key figures (2006) • Revenue 1 518 M€ • Personnel 4086 • Fixed network subscribers 1 319 600 (incl. broadband, ISDN, cableTV, analogue & others) • Mobile subscribers 2 488 900 • Listed in OMX Helsinki
Mobile Phones • 5.6 m. mobile subscriptions • Penetration > 100 % • Population of Finland currently 5.3 m
Early Experiences – Case Annis • I think I know and attend a good diet but.. • I have tried… and tried… and failed in finding the way to exercise on right level • I have been member of health club – I almost started hating exercise!!! • I consult with expert frequently on same issues, get new program for exercise – never get down to doing it… • etc…
Early Experiences – Case Annis • I’ve got pile of books on healthy diet, devices & I’ve been member of web based club aiming to support weight loss. • I’m aware I belong (or soon will) to sub-healthy / semi sick group ; I know I have family burden for blood pressure & cholesterol.
Use Case On Motivation – Case Annis • Especially after my son was born, • I have not been able to get rid of some extra weight gained (not even much…) • I’ve been SO busy; renovating oldish house, riding & taking care of my horse, working, trying to keep up with my social circles & my parents starting to have health problems… • … being a quite typical representative of “sandwich” generation
Interest in the Study • Could the boost for healthier life be right kind of motivational system, • seamlessly fitting to my everyday life practices, • exploiting THE personal device I have ALWAYS with me – My Mobile! • eventually help me to succeed in improving my lifestyle?
People Like Me vs. People Less Passion? • If the situation is like described; • What is the situation for less knowledgeable, with less interest and passion to find out…?
Discovering Elisa’s Role in Well-Being Business • In general; operator in Finland is well trusted and integrated in everyday life of its customers • consumers • organizations • small businesses • Through different “enablers” • broadband, • cable, • mobile, • services • easier everyday life • communication; social, 1to1, multichannel… • pleasure • security, automation, … • integration; control of everyday life & services • well-being; • ++ health.
The Skills of Elisa • Operator has many skills and possibilities for developing solutions fitting to everyday practices • Exploiting existing user base • in-depth customer knowledge through ethnographic survey • Infra (networks & platforms) • Integration
Business Potential • Huge business potential globally! • More than half of U.S. adults are overweight (64.5%) and nearly one-third (30.5%) are obese (Stephen Intille) • In the U.K. estimate 12 million semi sick people, 20% of the population. • In Finland 500 000 patients of type 2 diabetes
My Aim in Elisa • Developing competences in the well being behavioral / motivational area • convincing results, • based on which it is possible to design services to promote the adoption and • attending well being and healthy lifestyle
My Aim in Elisa • Elisa recognized as player on the “preventive sickness” field • exploiting mobile skilled Finnish population as study sample
My Aim in Elisa • Human perspective; recognized need for more understanding; • motivation • desires • pursuing for the moments of happiness!
Value Add to What Is Already Known? • Currently the device and service variation is considerable: • integrated services or services / devices flexibly fitting to ordinary active person’s life not available. • Integration of Digital and “Real” Life is not there yet…
Value Add to What Is Already Known? • Sub-healthy / semi-sick –target group still pretty much unstudied target group. • Already sick (with symptoms) and “Enthusiasts” have been under study for long. • The business potential of ordinary people as making the part of their every day life flexible is huge! • The critical mass.
Summary • Elisa is looking to discover its role as service provider • in the field of well-being & health • based on increased skills in human perspective; • motivational aspects, desires & • collaborative/open innovation approach.