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IT’S NOT JUST FAST... IT’S RAPID!

Discover how University of Oregon leveraged Project Rapid to enhance resource sharing with 24-hour turnaround time. Learn about unique features, advantages, member requirements, and statistics. Explore the cost, vendor relationship, enhancements, and user support of RapidILL.

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IT’S NOT JUST FAST... IT’S RAPID!

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  1. IT’S NOT JUST FAST...IT’S RAPID!

  2. RapidILLat the University of OregonMargaret BeanResource Sharing LibrarianUniversity of OregonApril 6, 2011

  3. Background • UO joined Project Rapid on June 19, 2001 • 27,360 serial records were sent to the project RAPID facilitator • Why Did We Join?

  4. Unique Features • 24-Hour Turn-Around-Time (Monday – Friday) • Journal Holdings Down to the Year

  5. Advantages - Borrowing • Automates many borrowing tasks: selecting lenders, verifying holdings and locations • Unmediated in ILLiad after CCC clearance

  6. Advantages - Lending • Receive requests only for items and years (!) that we own • Our library’s call number and location is included in each request

  7. Other Features • Rapid-L listserv • Immediate User Support • Pods

  8. Pods • ARL Pod (63 members) • Academic Pod E (79 members) • Academic Pod I (93 members) • Cosmo Pod (110 members)

  9. Member Requirements • 24-Hour Turn-Around-Time (Monday – Friday) • Supply journal title, ISSN and/or OCLC number, years held • Refresh Uploads Every Six Months

  10. Statistics - Borrowing Fiscal Year 2011 ORUSystem Requests 6188 3999 % Filled 94%93% % Unfilled 4%4% TAT (filled) 17.9 hours 15.3 hours

  11. Statistics - Borrowing Calendar Year 2010 62% of all of our article requests were filled by Rapid

  12. Statistics - Lending Fiscal Year 2011 ORUSystem Requests 11,183 5000 % Filled 75% 72% % Unfilled 20% 26% TAT (filled) 18.4 hours 15.2 hours

  13. How UO Achieves 24-Hour TAT

  14. RapidILL and ILLiad • Works Like a Charm! • Branches

  15. RapidILL and ILLiad

  16. RapidILL Web Format

  17. Cost • Annual Charge: $6,300.00 • Average Cost per Filled Borrowing Request (2010): $0.93

  18. Enhancements • No Formal Improvement Request Process • Users are Encouraged to Present New Ideas • “Best Idea of the Year” Award

  19. Vendor Relationship – Systems Staff “They have always been very responsive and accommodating” “My dealings with Rapid has been pretty limited -- focused primarily on getting our holdings loaded to Rapid.   I've usually worked with Tom Delaney.   He is very knowledgeable and responsive when I have a question or problem that need”

  20. Vendor Relationship – Library Staff • Not an ALA exhibitor • Support: Quick Response Time • Sense of Humor

  21. Summary More like a consortium (like OCLC) than a traditional vendor

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