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FREP Quality Management Update: Driving Continuous Improvement

Explore FREP's Quality Management journey, role of QM in achieving goals, 2005/06 progress, quality control protocols, NQI involvement, data validation, QA site visits, training initiatives, and more.

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FREP Quality Management Update: Driving Continuous Improvement

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  1. FREP Quality Management update For FREP Continuous Improvement Session, Feb 28, 2007

  2. Quality Management • FREP at the forefront • What is FREP trying to achieve? • How can QM aid to FREP’s goals and objective? • What has FREP done so far in QM?

  3. 2005/06 • Quality management team • Background paper on FREP QAF • 5 quality control protocols • Elected National Quality Institute • 2005/06 work plan

  4. 2006/07 • 2005/06 annual report • Achieved Level 1 in PEP • 2006/07 work plan • Quality control protocols (process mapping) • Training in quality management and certification

  5. Some hard figures for 2006/07 Data validation - 431 hours Data entry - 520 hours Data cleaning - 117 hours Data verification - 475 hours Data re-entry - 150 hours (estimated) Data administration – 623 hours Total hours: 2316 hours or 1.3 FTE

  6. What’s in quality assurance • Quality requirements and standards

  7. What’s in quality control • Interim data management protocol • Other quality controls: QA site visit Data verification

  8. What’s in data quality • FREP IMS • Data quality tools (i.e. Certify) • How does the tool work?

  9. Other quality related initiatives • Training in quality management i.e. NQI framework, process mapping, quality professional training • Quality process in FREP IMS, data quality

  10. National Quality Institute • CAE and Order of Excellence • Healthy workplace • District involvement in NQI certification

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