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HCOM 320 Chapter 2

HCOM 320 Chapter 2. What is Intercultural Communication (ICC)?. Culture: a learned meaning system. Culture – includes patterns of traditions, beliefs, values, norms, meanings, and symbols – passed from one generation to the next… Surface-level Intermediate-level culture Symbol

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HCOM 320 Chapter 2

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  1. HCOM 320Chapter 2 What is Intercultural Communication (ICC)?

  2. Culture: a learned meaning system • Culture – includes patterns of traditions, beliefs, values, norms, meanings, and symbols – passed from one generation to the next… • Surface-level • Intermediate-level culture • Symbol • Meanings or interpretations • Cultural norms; setting; interaction goal • Relationship expectation; cultural competence

  3. Culture (continued) • Deep-level culture • Traditions, beliefs, values • Normative culture • Subjective culture • Culturally shared traditions • Culturally shared beliefs • Cultural values • Instrumental • terminal

  4. Understanding ICC: A Process Model • ICC • ICC difference alert model • ICC communication process • ICC: meaning characteristics • Shared meanings • Three layers of meaning critical • Content; relational; identity

  5. ICC Process Thinking • Principles • Mismatched expectations • Biased intergroup perceptions • Encoding & decoding of verbal and NVC • Multiple goals • Diverse approaches & styles • Cultural bumps or clashes • Context • Embedded systems

  6. ICC Tool Kit

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