Europe 2020 From Strategy Into Action: How the Agency Work Industry Can Make a Difference in Getting More People back to

1. Europe 2020 From Strategy Into Action:How the Agency Work IndustryCan Make a Differencein Getting More People back to work” Eurociett 2010 EU Stakeholder Conference 23rd June 2010 – Residence Palace, Brussels

2. Introduction to the conference

3. Europe 2020 From Strategy Into Action:How the Agency Work IndustryCan Make a Differencein Getting More People back to work”

4. Eurociett in a nutshell • Is the only authoritative voice representing the interests of agency work businesses in Europe: • Recognised by the European Institutions as well as by key European stakeholders (e.g. ETUC, UNI-Europa, BusinessEurope) • Accounts for more than 90% of the total sales revenues of the industry in Europe • Is the official EU social partner for the TAW (for the employers) • Eurociett is the only association representing agency work: • At large: brings together 27 national federations • In its diversity: uniting 6 of the largest multinational staffing companies as well as tens of thousands of SMEs • Eurociett Members consist of private companies operating in the following HR activities: temporary agency work, permanent recruitment, interim management, executive search, outplacement, training • Eurociett represents 36,000 companies (57,000 branches), employ 250,000 internal staff and more than 3 million agency workers on a daily average (FTEs) and around 10 million a yearly basis (headcounts)

5. National Federation members Denmark Dansk Erhverv Austria VZA Finland HPL Norway NHO Service Ireland NRF Slovenia ZAZ Slovakia APAS Belgium FEDERGON UK REC Switzerland SwissStaffing Turkey OIBD Netherlands ABU France PRISME Luxembourg ULEDI Czech Rep APPS Spain AGETT & AETT Germany BZA Macedonia NFTWA Poland ZAPT Portugal APESPE Hungary SZTMSZ Bulgaria BG Staffing Italy ASSOLAVORO Sweden Bemanningsforetagen Estonia EFPRA Greece ENEPASE

6. Corporate Members

7. Eurociett’s long term objectives

8. European average penetration rate : 1.7% * Defined as the number of full-time equivalents - as supplied by Ciett National Federations - divided by the total active working population - as published by the ILO

9. European TAW Market split per country (2008) % of total revenues Europe

10. The TAW market in Europe is bottoming up

11. Impact of crisis:The Lisbon Employment targets were not to be reached • Notwithstanding the rise in employment starting from 2004, the original 70% target was unlikely to be realised • The crisis rendered the target even more out of reach when the downward trend began in the second quarter of 2008 • The unemployment target of the Lisbon agenda (4%) was even more ambitious than other targets • In reality, the road to Lisbon has never been travelled Source: Bridging the Gap – Randstad/SEO 2010

12. But countries with reformed labour market resisted better the crisis Source: Bridging the Gap – Randstad/SEO 2010

13. But countries with reformed labour market resisted better the crisis (2) Source: Bridging the Gap – Randstad/SEO 2010

14. How to cure deficienciesof the labour market?

15. Eurociett Memorandum to Europe 2020 • As the voice of agency work in Europe, Eurociett views the Europe 2020 Employment targets as central to our priorities • Eurociett was motivated to produce this Memorandum because the labour market is not functioning as well as it should • Eurociett puts forward its 10 recommendations to unlock the agency work industry’s contribution to a better functioning labour market • Agency work makes the labour market more inclusive by facilitating transitions • Agency work boosts job creation and raises the employment level • Agency work is at the heart of the Flexicurity concept, providing flexibility and security for both workers and companies

16. Student 1st time entrant Experienced worker Laid-off worker Pensioner AW facilitates transitions and mobilityin the labour market Services provided by TWAs broadens the range of work solutions to meet worker lifestyle choices or personal constraints at each stage of professional life •  Provide extra financial revenues •  Improve work-life balance •  Provide temporary work to finance education while studying •Provide temporary assignments leading to a permanent contract •  Gain first professional experience •  Provide new job opportunities to evolve and improve life conditions •  Provide a flexible working solution to meet familial responsibilities •  Facilitate transitions from one job to another through outplacement services

17. AW increases labour market participation Better functioning labour market Increased social inclusion More public revenues

18. AW is at the heartat the Flexicurity concept Flexibility Security Employees Develop more work opportunities Allow part time & temporary jobs to gain extra money Ensure work-life Balance Companies Enabling fast workforce adjustments Improve market position by responding to changing demands Employees Ensure work security Maintain and develop employability Ensure continuity of rights Companies Increase competitiveness to allow sustainable growth and job creation Guarantee access to skills Provide legally secured flexible workforce

19. How to ensure a more inclusive labour market?”

20. Panel Discussion n°1

21. “How to secure the right balance between flexibility and security”

22. Panel Discussion n°2

23. AW contributes tobetter functioning labour markets By providing more freedom of choice in the labour market, the AW industry contributes to:

24. Europe 2020 From Strategy Into Action:How the Agency Work IndustryCan Make a Differencein Getting More People back to work” Eurociett 2010 EU Stakeholder Conference 23rd June 2010 – Residence Palace, Brussels

25. How to ensure a more inclusive labour market?”

26. “How to secure the right balance between flexibility and security”