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Brand Communication. Symbiosis May 7 th , 2011. Bark up the right tree, at the right time, in the right tone, with the right message, through the right medium and within the right budget. Right Tree. Talk to the Internal Tree First. Select External Tree Carefully.
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Brand Communication Symbiosis May 7th, 2011 www.vivekshukla.com
Bark up the right tree, at the right time, in the right tone, with the right message, through the right medium and within the right budget www.vivekshukla.com
Right Tree www.vivekshukla.com
Talk to the Internal Tree First www.vivekshukla.com
Select External Tree Carefully If you try to be everything to everyone, you end up being no one
Soliciting ‘paid’ patients from ‘free’ camps is barking up the wrong tree
Right Time www.vivekshukla.com
Timing Blunders- Examples • Health Tip on FM radio in the Evening • Press conference when AishwaryaRai is in town • Half marathon in peak summers • Press release on the day India wins the World Cup www.vivekshukla.com
Right Tone www.vivekshukla.com
Communication starts with Listening What do they read? Who Pays? Who influences? Where do they shop? What are the values & beliefs? Where do they live? Who else is talking to them? www.vivekshukla.com
Product Brand connect is possible only with positive emotional tone of communications • Features • Benefits • Economical • Tangible • Emotional • Negative • Positive www.vivekshukla.com
Right Message www.vivekshukla.com
Arya ENT Hospital A Muti-Speciality Hospital
What Makes it Good - Checklist www.vivekshukla.com
Right Medium www.vivekshukla.com
Various medias at various levels www.vivekshukla.com
Public Relations Non Paid No Control Advertising Paid Full Control www.vivekshukla.com
PR Media www.vivekshukla.com
Advertising Media www.vivekshukla.com
Right Budget www.vivekshukla.com
Half the money I spend on advertising is wasted. The problem is, I don’t know which half. -John Wanamker www.vivekshukla.com
How much do I spend? • Percent of Sales • Competitor Benchmarking • Life Cycle Position • Effectiveness of a Media • PR vs Ad balance www.vivekshukla.com
Barking up the wrong tree, at the wrong time, in the wrong tone, with the wrong message, through the wrong medium and within the wrong budget can leave you stuck mail@vivekshukla.com