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ELLs get a foot in the door of the healthcare industry through CNA/ESL training

ELLs get a foot in the door of the healthcare industry through CNA/ESL training. Jane DeGroot, M.A. Sue Kinney, R.N. Karen Krieg, C.D.F. MITESOL 2013 Conference East Lansing, Michigan. Introduction: How it began. Home Health Aide Training . Introduction: Partners.

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ELLs get a foot in the door of the healthcare industry through CNA/ESL training

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  1. ELLs get a foot in the door of the healthcare industry through CNA/ESL training Jane DeGroot, M.A. Sue Kinney, R.N. Karen Krieg, C.D.F. MITESOL 2013 Conference East Lansing, Michigan

  2. Introduction: How it began

  3. Home Health Aide Training

  4. Introduction: Partners • Goodwill Industries of Greater Grand Rapids (GWI) • Literacy Center of West Michigan (LCWM) • Grand Rapids Community College (GRCC) • Bethany Christian Services (BCS) • Porter Hills Presbyterian Village (PHPV)

  5. Traditional CNA Training in Michigan *75-80 hours of training time * Heavy reliance on independent reading and homework to cover full curriculum * Large class size

  6. Students with Employment Specialist

  7. CNA/ESL

  8. 4-Step Career Coaching Process • Learning About Yourself • Personality characteristics • Interest areas • Values (work, personal, people) • Life Balance • Skills assessment 1 2 Career Exploration Draw on resources and information gathered in Phase 1. Target prospective occupations. Making Informed Decisions Synthesize the career options information to a viable occupation that is a good fit. 3 Develop an Action Plan Work with career coach to develop an action plan to enter that occupation. 4

  9. CNA/ESL structure • Three weeks prior to the CNA training • 15 hours/week -6 hours of career coaching -9 hours of ESL -at LCWM • Everyday after the CNA training • 5 hours/week -1 hour after class -at CNA training site: Porter Hills

  10. ESL pre-CNA training only

  11. CNA/ESL training

  12. ESL class activity Speaking Listening Reading Writing Computer

  13. Communication Process

  14. Barriers to Communication

  15. Sample ESL Lesson activity Objective: Learn barriers to communication Method: Role playing using: 1. +/- sending 2. +/-receiving 3. +/-feedback Discussion: What happened? Why?

  16. Outcomes for Students WorkKeys CASAS results Eligible for State CNA certification Career counseling through GWI Employment opportunities Speech sample demo

  17. Speech Sample Pre-class speech sample Post class speech sample

  18. Speech sample “Effective communication is a vital part of your job. Nursing assistants must communicate with supervisors, the care team, residents and family members. A resident’s health depends on how well you communicate your observations and concerns to the nurse. You must also be able to communicate clearly and respectfully in stressful or confusing situations.”

  19. Other Outcomes • Mutually beneficial! • For instructors • For other students • For elders All lives were enriched through sharing culturally diverse experiences!

  20. Conclusion Q & A Thank you! Contact information Jane DeGroot:jdegroot@literacycenterwm.org Sue Kinney: skinney@goodwillgr.org Karen Krieg: karenkrieg@sbcglobal.net

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