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Learn how marketers identify competitors, analyze strategies, expand market share, and implement competitive strategies through detailed examples and case studies in the dynamic marketing landscape. Understand key industry concepts, competitive strategies, and optimal market share factors crucial for business success.
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MARKETING MANAGEMENT12th edition 11 Dealing with Competition Kotler Keller
Chapter Questions • How do marketers identify primary competitors? • How should we analyze competitors’ strategies, objectives, strengths, and weaknesses? • How can market leaders expand the total market and defend market share? • How should market challengers attack market leaders? • How can market followers or nichers compete effectively?
Figure 1.1 Five Forces Determining Segment Structural Attractiveness
Industry Concept of Competition • Number of sellers and degree of differentiation • Entry, mobility, and exit barriers • Cost structure • Degree of vertical integration • Degree of globalization
Industry Concept of Competition Pure Monopoly Oligopoly Monopolistic Competition Pure Competition
Analyzing Competitors Share of market Share of mind Share of heart
Figure 11.5 Hypothetical Market Structure 10% Market Nichers 20% Market Follower 30% Market Challenger 40% Market Leader
Expanding the Total Market New customers More usage
Factors Relevant to Pursuing Increased Market Share • Possibility of provoking antitrust action • Economic cost • Pursuing the wrong marketing-mix strategy • The effect of increased market share on actual and perceived quality
Other Competitive Strategies Market Challengers Market Nichers Market Followers
Market Challenger Strategies • Define the strategic objective and opponents • Choose a general attack strategy • Choose a specific attack strategy
General Attack Strategies Frontal Attack Flank Attack Encirclement Attack Bypass Attack Guerrilla Warfare
Price discounts Lower-priced goods Value-priced goods Prestige goods Product proliferation Product innovation Improved services Distribution innovation Manufacturing-cost reduction Intensive advertising promotion Specific Attack Strategies
Market Follower Strategies Counterfeiter Cloner Imitator Adapter
Balancing Orientations Competitor- Centered Customer- Centered
Marketing Debate • How do you attack a Category Leader? Take a position: • The best way to challenge a leader is to attack its strengths. 2. The best way to attack a leader is to avoid a head-on assault and to adopt a flanking strategy.
Marketing Discussion • Pick an industry. Classify firms according to the four different roles they might play. How would you characterize the nature of competition? Do the firms follow the principles described in this chapter?