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The “Welcome, Matt”

The “Welcome, Matt”. Communicating Interruptability via an Observable Message Board. The Problem. Lack of information passing between office inhabitants and potential visitors, esp. when door closed Inability to understand state of office from hallway

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The “Welcome, Matt”

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  1. The “Welcome, Matt” Communicating Interruptability via an Observable Message Board

  2. The Problem • Lack of information passing between office inhabitants and potential visitors, esp. when door closed • Inability to understand state of office from hallway • Inability to understand state of hallway from office • Door not best indicator of interruptability • Office inhabitants may want to close door, yet remain interruptable (e.g., for silence)

  3. Scenario I • Scott Hudson is grading homework and wants it quiet, so he closes the door • Judy Teeay comes by with more ungraded assignments, sees door is closed, and leaves • Scott opens door, realizing he may miss Judy. Hallway noise a nuisance. Judy never shows

  4. Scenario II • Sara Kiesler is on her way to an important faculty meeting • She knows Scott Hudson is cranking code and may not be able to come • Sara swings by Scott’s office; Door is closed • Meeting is crucial, so Sara knocks loudly • Scott loses brilliant solution forever

  5. Related Work: Inner Windows • Weiser, M. (1991) The Computer of the Twenty-First Century. In Scientific American, 10, September 1991. • Weiser, M. and Brown, J.S. (1995) Designing Calm Technology. http://nano.xerox.com/hypertext/weiser/calmtech/calmtech.htm • Weiser, M. and Brown, J.S. (1996) The Coming Age of Calm Technology. http://nano.xerox.com/hypertext/weiser/acmfuture2endnote.htm

  6. The “Welcome, Matt” (W.M.) • Facilitates bi-directional flow of information • Uses situational awareness to give information to those outside of state inside • Uses situational awareness to deem when messages from outside are presented inside • Information displayed outside subject to configuration & override by office inhabitant • Office inhabitant can view messages from visitors on computer

  7. Example: Inside to Outside

  8. Example: Outside to Inside

  9. Example con’t…

  10. Technology Requirements • W.M. hardware • Sensing number of room inhabitants • Sensing general locations of inhabitants • At computer, at desk, on couch, on phone • Bonus: Identifying room inhabitants

  11. Scenario I (Revised) • Scott Hudson is grading homework and wants it quiet, so he closes the door • Judy Teeay comes by with more ungraded assignments, sees W.M. displaying “Scott Hudson is at his desk.” • Judy knocks; Scott is grateful for more assignments to grade. Judy goes out for pizza and beer

  12. Scenario II (Revised) • Sara Kiesler is on her way to an important faculty meeting • She knows Scott Hudson is cranking code and may not be able to come • Sara swings by Scott’s office; Door is closed • Sara sees on W.M. that Scott is at his computer • He’s coding 20 w.p.m. • Sara leaves message • Delivered when typing stops for 2 minutes

  13. Wizard of Oz for 05-771 • Determine how people respond to various messages on W.M. outside office • Identify what information on W.M. is useful • Identify what messages might be left on W.M. • Explore design of W.M. and capabilities

  14. Thanks! The end

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