I2i Tracks

1. i2i Tracks Improving Staff Efficiency NHSI has been using i2i Tracks for about three years and has found it to be very helpful when trying to meet the requirements of accrediting agencies such as Cancer Detection Program, Joint Commission and Family PACT.NHSI has been using i2i Tracks for about three years and has found it to be very helpful when trying to meet the requirements of accrediting agencies such as Cancer Detection Program, Joint Commission and Family PACT.

2. i2i Tracks Types of Tracking Diabetes Asthma Depression CVD Immunization Perinatal We use i2i tracks for the following tracking.We use i2i tracks for the following tracking.

3. National Health Services, Inc. �Health for All�

4. Key People To Make Implementation Successful!! Super Users Providers MA�s You have to have administration buy-in. You also have to have Providers as Super Users and Champions of the Program. Without there support, you are not going to succeed.You have to have administration buy-in. You also have to have Providers as Super Users and Champions of the Program. Without there support, you are not going to succeed.

5. National Health Services, Inc.  �Health for All� Total Paps 5279 Normal Paps 4762 Normal Paps Letter Mailed 4110 ASCUS, HPV neg letters 77 Abnormal Paps 492 Paps for 20 & Under 632 GYN Recall 2686 Complied With Recall 995

6. National Health Services, Inc.  �Health for All Total Paps 2766 Normal Paps 2522 Normal Paps Letters Mailed 2256 Abnormal Paps 275 ASCUS HPV negative letters 68 Paps for 20 & Under 428 GYN Recall 2272 Complied With Recall 1074

7. National Health Services, Inc.  �Health for All Total Mammogram Referrals 613 Normal Mammograms 918 Normal Mammogram Letters Mailed 857 Abnormal Mammogram Letters Mailed 252

8. National Health Services, Inc.  �Health for All Total Mammogram Referrals 1384 Normal Mammograms 318 Normal Mammogram Letters Mailed 282 Abnormal Mammogram Letters Mailed 93 CDP funding was interrupted for some of our sites for a period so that is the reason some of the numbers are skewed.CDP funding was interrupted for some of our sites for a period so that is the reason some of the numbers are skewed.

9. National Health Services, Inc.  �Health for All Difficult Monitoring Process Staff don�t always do what they are supposed to do. Central Distribution Of Results, Letters & Recall

10. National Health Services, Inc. �Health for All If done correctly, easily accessed by all staff. Some staff had a hard time giving up there paper to go totally electronic. Some staff are efficient in handing out the referral appointment quickly but don�t log it in. If done correctly, easily accessed by all staff.

11. National Health Services, Inc.  �Health for All Help to identify problems within your system Helps to identify some Performance Improvement issues within our organization. Incorporating into the other programs such as QI. i2i is only as good as the employees working the system. Identify problems, addresses. In some sites, the address is a PO box so we had to change our system so the letters would go to the po box and not the street address. Another huge potentially problem we identified was one new provider was billing for labs that were not done. He was ordering them on the route slip and telling the pt to return the next morning fasting. So we were billing for it but not performing the service. Identify problems, addresses. In some sites, the address is a PO box so we had to change our system so the letters would go to the po box and not the street address. Another huge potentially problem we identified was one new provider was billing for labs that were not done. He was ordering them on the route slip and telling the pt to return the next morning fasting. So we were billing for it but not performing the service.

12. National Health Services, Inc. �Health for All� i 2 i Presentation Noemi Zamora 661-428-7749 (c) Mary Collignon 661-599-5316 (c)