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New Silent Knight Buyer SAP Based e-commerce. Agenda. E-commerce training resources E-commerce overview. Silent Knight Buyer Training Resources http://www.farenhyt.com/PWprotected/htm/ecomm.html. New Silent Knight Buyer e-Commerce. New eCommerce Overview.
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Agenda • E-commerce training resources • E-commerce overview
Silent Knight Buyer Training Resourceshttp://www.farenhyt.com/PWprotected/htm/ecomm.html
New eCommerce Overview • Standard orders (no rush/expedited orders) • Multiple ship-to addresses (must be set up in system like today) • Robust search function and catalog browsing • Easier to identify, download, and print invoices, orders, etc. • More accurate product availability information – quantity, date • Excel template for uploading of orders directly to the site • Specify requested delivery dates • Specify ship complete or partial delivery – per order, per line
eCommerce Main Page Browse and search Recent history – orders, invoices, etc
Search transactions Search for orders, invoices
Search transactions Select status
Search transactions Search date range
Search transactions Enter document number (optional)
Search transactions Download a spreadsheet of all transactions Click the link to view document
Browse product catalog Catalog structure follows your Price Book
Product search Search our part number or your part number
Product search Fuzzy/wildcard Search
Product Search Click here to view additional info Add directly to your cart
Pricing and availability check See availability for the qty you need Check pricing
Order Entry screen Enter PO and additional description (optional)
Order Entry screen Select a ship-to location
Order Entry screen Specify your shipment method
Order Entry screen Specify your requested delivery date *YOUR DOCK DATE*
Order Entry screen Indicate if you want your lines or order to ship complete
Order Entry Screen Check if you want to put order on hold for your CSR to review Add general instructions, delivery instructions
Upload shopping cart Click to use the cart upload feature
Cart upload Download Excel template Click update Browse to your local file
Shopping Cart Type materials and quantities directly Expand line item detail
Shopping Cart Change requested delivery date Add instructions per line item Change ship-to location for line item
Shopping Cart Your total order value always viewable here Click here to start check out process You can save as an order template See Your total price per line, and per item
Confirm your order Shipping and taxes are not visible here; they will only be viewable on the invoice
Submit order Check to accept T&Cs; Submit Order
Order confirmed Here is your order number; If you need to make changes to the order, contact your CSR and reference this order number
View Current/Past Order Status View overall status
View Current/Past Order Status – Line Item Summary View line item status, your expected dock date, and remaining order quantities
View Current/Past Order Status – Line Item Detail View line item detail, including delivery and invoice information
View Current/Past Order Status - Delivery See the tracking number for that line item – will bring you to UPS/FedEx website
Questions E-commerce Support Pamela.Frost@Honeywell.com 203-484-6592 Customer Service 1-800-328-0103
Silent Knight Buyer Training Resourceshttp://www.farenhyt.com/PWprotected/htm/ecomm.html