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PERFORMANCE

PERFORMANCE. Jim Birrell - Fife David Leslie - Edinburgh. PERFORMANCE. Introduction to session PPF1 experiences and progress SG national performance improvements Proposed SG individual feedback Ministerial meetings and Key Markers PPF – Markers – Performance measures

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PERFORMANCE

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  1. PERFORMANCE Jim Birrell - Fife David Leslie - Edinburgh

  2. PERFORMANCE • Introduction to session • PPF1 experiences and progress • SG national performance improvements • Proposed SG individual feedback • Ministerial meetings and Key Markers • PPF – Markers – Performance measures • Development of cost information • PPF2 and beyond • Q and As with a difference

  3. PPF1 experiences • A major achievement • Strong starting point • Some late submissions • Varied styles and content • Range of PPFs was wide • Lessons learned

  4. SG National performance improvements • Development Plan delays and target culture • Processing Agreements commitment • Effective case/project management and legacy applications or “golden oldies” • Good practice and experience sharing • Up to date Enforcement Charters • ADS engagement and added value through design • Single point of contact • Levels of customer satisfaction • Social media

  5. SG individual feedback • Letters to be issued to all CEOs, copied to Heads of Planning • Minister encouraged by first round of PPFs • More work to do….

  6. Key Markers • High level ministerial meetings • COSLA/HOPS/SG • Headlines (see handout) • Driving improved performance • Promoting the plan-led system • Simplifying and streamlining • Delivering development • Performance events across the country

  7. PPFMarkersPerformance measures • PPF has 8 sections • Minister’s key markers have increased from 7 to 15 • Comprehensive? • Relative weighting? • Examples of local performance measures

  8. Development of cost information • Audit Scotland recommendations (Sept 2011) • Planning Advisory Service exercise with English PAs • Timesheets and cost data • Benchmarking • Please participate!

  9. PPF2 and beyond • Strong drive and culture change • Don’t overcomplicate! • Avoid initiative overloads • No ministerial micromanagement! • COSLA/SOLACE/HOPS/SG lines of communication and messages • Keep it simple and effective

  10. Q and As • We ask the questions!

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