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Understand the process of closing the loop, promise to the public, timely reporting, acknowledging all issues, rationale, trade-offs, and critical factors. Internal summary for effective public engagement.
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CLOSING THE LOOP PECS – Director / Richard Davis PECS – Market Research / Jan Kihm
Public Engagement Closing the Loop “Rules” • Promise to public is about process not outcome (all levels) • But, need to report back in a timely manner
Critical to acknowledge all issues Rationale Trade-offs Factors
Closing the loop at MnDOT INTERNAL DEBRIEF EVALUATION GUIDE / INTERNAL SUMMARY