CENTRAL 1 O.C.S.C.C. No. 903 Information Session – June 14, 2017

1. CENTRAL 1 O.C.S.C.C. No. 903 Information Session – June 14, 2017

2. Agenda • Introductions • Reserve Fund Study Update • June 1/2017 - May 31/2018 Budget • Items of Interest • General Reminders • Questions (any time)

3. Introductions Board Members • Marty van Gaal (term ending Fall 2018) – President • Rick Butson (term ending Fall 2017) – Secretary • Krista Nonnenmacher-Biddiscombe (term ending Fall 2019) – Director Property Manager (Taggart Realty Management) (1 year contract – May 31, 2018) • Michelle Compton (email: mcompton@taggart.ca) • Viktoriya Neadow (assistant) Concierge (employee of the Condominium Corp) • Patrick Lebrun (email: conciege@central1condo.com)

4. Reserve Fund Study Objective • Set up a schedule for the anticipated repair and replacement of common element items • Create a special account for major repair items and replacement of common elements and assets of the Corporation • Determine the annual contribution necessary to maintain an adequate balance - for the 30 year period of the study • Satisfy the legislation regarding the Condominium Act, 1998 and related regulations • Follow Investment Rules • All investments must be 100% guaranteed • Federal or Provincial (no limit), Banks ($100,000 CDIC insured) • Update study every 3 years (paper followed by full inspection) • Paper Study - spring of 2016 (completed) • Full Study – spring 2019 • Study cost is paid from the reserve fund

5. Reserve Fund – Plan and Financial Summary • 2016 Paper Study Completed • 2% increase for next 3 years • assumption of 2% inflation and 3% interest for next 30 years • Current Non Audited Balance as of May 31, 2017 - $1,449,728 • investing in 1to 5year GICs • All Withdrawals to date • $28,713 Gladstone Garage Door Replacement • $2,170 for 2016 Paper Study • $52,805 for Parking Garage Membrane Repair on ground level and ramp • Planned Withdrawals in 2017-2018 • $7,600 for Treadmill Replacement • Spandrel Glass Replacement (investigating options) • Painting of High-Traffic Areas (P1, P2 and Ground lobbies, 2nd floor hallway, amenity room)

6. 5 Year Condo Fee Summary

7. June 1, 2017 to May 31, 2018 Budget

8. June 1, 2017 to May 31, 2018 Budget

9. June 1, 2017 to May 31, 2018 Budget

10. June 1, 2017 to May 31, 2018 Budget

11. Contracts

12. Shared Facility Allocation

13. Other Items of Interest • AGM – November 15, 2016 • New rules • rolling screen door • bike tags (free) – control abandoned bikes • Saturday moving ($) and use of McLeod elevator • locking ring (for bikes) in parking spaces • Pet wording (dog to pets) • Christmas Lights on railing • Proposed Bylaw and Rules: • To reduce insurance cost – change to standard unit description and deductible • Smoking Survey – not conclusive, 50/50 • Canada Post Lockers – P1 and P2 • Investigating new rules for Parcel Pick-Up • Garbage Chute issues and options • Success - Gladstone Garage Door replacement • Agreement with Central 2/3 for sharing after-hour coverage • Gladstone Garage Door coded door entry device (bikes, foot traffic) – will change code • Building appraisal for insurance – increased from $54.5m to 69.4m (increase of insurance - $55,263, higher than budgeted) • 24/7 monitoring of 10 floor mechanical room • FOB audit • Rented new storage locker ($136 per month) and small parking space in P2 ($75/month), investigating possible additional storage space rentals

14. Other Items of Interest (continued) • Bars for Real Estate lock boxes (Gladstone/McLeod drive through area) – other real estate boxes in and around building will be removed • Minimum of 6 Month Leases • Short term use of units (e.g. Air BnB) not allowed • Issues with HVAC (heat pumps) in Units – Unit owner responsibility • Monitor installed at Gladstone Desk – visibility of security guard • Improved security, investigating installation of additional cameras on all floors (at elevators and in garbage rooms) • Purchased rowing machine • Facebook cleanup • New plants (Gladstone), investigating options for Courtyard plants • All unit doors MUST be on a Condo Master Key system (Abloy or Schlage) • Deputized Concierge and Board Members to issue by-law parking infraction tickets • Clothing and bottle deposit donation boxes • Central 1 residents are not entitled to the use of Central2/3 facilities • P2 washing station – hose damage • Options for gate at diesel fill-up area • Amenity Room – free booking for Central 1 community events • Flushing of Drains

15. Other Items of Interest (continued) • Scheduled Items • Regular Maintenance (every 2 months) • Garage Doors, Garbage Chute/Compactor, Boilers, Closed Water Loop, Fitness Equipment, Elevators, Landscaping • General Cleaning (7 days per week, 5 days - entire building – 2 days - elevators and lobbies) • Carpet Cleaning (entire building 2 times/yr, 2nd Floor 4 times/yr) • Spot cleaning between • Window Cleaning (annual) • Garage Floor Cleaning (spring and fall) • Painted new lines • Painting of new numbers is coming • Investigating cleaning of pipes • Weekend Security (Friday and Saturday – 7:30pm to 2:30am, Sunday 7pm to 11pm)

16. Communication • Owner to Owner for issues that are impacting each other (e.g. noise, general water leaking/damage, smoke) • ONLY the owner (except for emergencies) is to communicate with the Property Manager • Owner can make a request to communicate with the Board (via Property Manager) • Renter – (except for emergencies – e.g. water leaks) report issues/concerns to their LANDLORD ONLY • Owner is responsible to communicate the name (s) and contact information of their tenant to the Property Manager and provide a copy of the lease • Owner is responsible for the actions of their tenant (notices and fees), including parking and storage lockers • Owners are responsible to inform their tenant of declarations, bylaws and rules • Serious problems in a unit (e.g. fire, major water spill) that will seriously impact other units are to be reported immediately (911, Concierge, Property Manager, After-Hour Emergency Line)

17. Communication (Continued) • Communication with Concierge • Booking the Amenity Room and Elevator (for moving) • Reporting possible Declaration, Bylaw and Rule infractions • Parcel pickup • Reporting Common Element Issues (e.g. Garbage Room/Chute, Amenity Room – AV system, Fitness Equipment, Garage Doors) • Changing Unit Lock Cylinder (must stay on building master key system) • Not involved with issues within the unit (e.g HVAC and thermostats, HRV) or issues from other units (unless deemed an emergency) • Hours at Gladstone Desk (between these hours, somewhere in building) • Monday to Thursday, 8:00am to 8:30am and 4:30pm to 5:00pm • Friday, 8:00am to 8:30am and 2:30pm to 3:00pm • central1condo.com • Booking forms (elevator, amenity room) • Abloy cylinder order form • General Information (e.g. programming thermostat) • Declarations, Bylaws, Rules • Amenity Room Booking (must book if 8 or more in attendance) • Contact Information

18. Volunteers Wanted! • Landscaping • What to do with Courtyard and Gladstone • Ongoing maintenance (spring – summer – fall) • Enercare Replacement Options (notice by April , 2018)

19. Reminders for Owners and Residents • Reminder notices will be issued to residents/owners, followed by warnings, administration fees, etc. • Balconies/Terraces • Permitted: Plants (completed form to property manager), Screen Door (completed form to property manager) quality seasonal furniture, electric barbeques only • Not Permitted: items on hanging on railings, gas/charcoal barbeques, bikes, non-patio items (e.g. tires, picnic coolers, sports equipment, boxes), non-outdoor rugs, camping chairs, dead plants, laundry racks/clothes drying, pet litter pans/grasses, etc. • Weeding of terraces is an owners responsibility (extra strength vinegar) • FOBs and Garage Door Remotes - can not be sold without PM approval • Parking Spots • No storage of any items, only bikes allowed. • Can only be rented to residents and sold to unit owners • Noise & Disturbances: • All residents are entitled to quiet enjoyment of their unit. • Report disturbances to Concierge/Security Guard • Keep Log and Report to Ottawa By-Law (3-1-1) • City Councillor (Catherine McKenny) for issues outside the building (613-580-2424) • Bicycles – not allowed on balconies/terraces nor in elevators or lobbies • Water floods – largest condo insurance claim - locate your units water shut-off – normally in back of bathroom vanity panel

20. Reminders for Owners and Residents • Smoking: • Not permitted in any common area, including 2nd level courtyard and stairwells • Do not throw cigarette butts from balconies • Dispose of cigarettes in disposal receptacles (e.g. not in plant pots) • Control Your Pets: – Not allowed in Courtyard, Fitness Room, Amenity Room. • Must be on leash in all other common element areas of the building (ingress and egress) – “No dog business” on exterior landscaping beds, exclusive use common element balconies/terracesand neighbouring properties • Damage & Theft: • Residents are responsible for the actions of their guests • Theft and damage of condo assets cost everyone • AV System, Damaged Walls, Pool Table, Fire Exit Map, Fire Extinguishers, Glued Door Bolts, Open Fire Hose

21. Reminders for Owners and Residents • The Condo Corporations responsibility ends at a unit door. The owner is responsible for all items within their unit, such as • Entry Doors - handles/locks • Patio/Terrance Doors – inside hardware • Replacement and/or cleaning of filters • Issues with the HRV (Heat Recovery Ventilator) and HVAC (Heating, Ventilating and Air Conditioning) • Items related to interior plumbing and fixtures • Noises generated from within the unit • Wood flooring • Importance of Unit Owner’s carrying their own personal insurance • Provide a copy of the standard unit description and corporation’s updated insurance certificate to their insurance company to ensure that you are properly covered • Included with your purchase and sale documents • Can request documents from our Property Manager

22. Backup Slide