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OUR STORY. Located in west-central Indiana Founded in 1924 25-Bed Critical Access Hospital 311 active Associates Serving county of 36,112 residents including students of DePauw University, a renowned private, liberal arts institution. ~HARM ACROSS THE BOARD~ WHERE ARE WE?.
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OUR STORY • Located in west-central Indiana • Founded in 1924 • 25-Bed Critical Access Hospital • 311 active Associates • Serving county of 36,112 residents including students of DePauw University, a renowned private, liberal arts institution
readmissionlean Six sigma Graphic retrieved from HRET/Cynosure Health Improvement Calculator
Improving Harm Rates (per discharge) * Baseline = January, 2012 ** Baseline = February, 2012 *** Baseline = March, 2012
Joni Perkins, RN CNO L. Annette Handy, RN Quality Mary Beth Kaiser, RPharm Pharmacy Teresa Decker, RN Case Management Kammie Meek, RN ICU/Medical/Surgical Denise Stepro, RN ICU/Medical/Surgical Kendra Coon, RN Emergency Department Deborah Miller, RN Surgery Center Rachel Hopkins, RN Infection Prevention
COMMUNICATION DRIVEN: Clearly and firmly communicating that Safety is a priority and that EVERYONE is essential in our success. • A SHIFT IN CULTURE IS A MUST! • COMMITTED TEAM MEMBERS ARE KEY! • DATA DRIVEN: Critically evaluating data is essential to defining our performance versus how we believe we are performing. • OPPORTUNITY DRIVEN: Recognizing that simply because “we don’t have any,” i.e. CLABSI, doesn’t mean we don’t have opportunities. • TEAMWORK DRIVEN: Engaging front-line staff and broadening multidisciplinary teams to improve and sustain gains. • RESOURCE DRIVEN: Utilizing resources from HRET, Indiana Hospital Association and Purdue Healthcare Advisors. • PARTNERSHIP DRIVEN: Learning from other hospitals especially our district safety partners. • COMMUNITY DRIVEN: Patient/Family Engagement opportunities. Pearls: Driving Forces to Chasing Zero