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Lundbeck: Specialists in Psychiatry - Pioneers in Neurology. CNS Specialist Pharmaceutical CompanyFounded in 1927HQ Copenhagen, DenmarkSales and Marketing / Partners WorldwideMain Therapeutic AreasDepression, Schizophrenia, Alzheimer's Disease, Parkinson's Disease, Insomnia . Early EDC Experiences.
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1. H. Lundbeck A/S
EDC implementation at LundbeckMike BartlettSystem Project Manager PSDM, EDC workshop
9th February, 2006
2. Lundbeck:Specialists in Psychiatry - Pioneers in Neurology CNS Specialist Pharmaceutical Company
Founded in 1927
HQ Copenhagen, Denmark
Sales and Marketing / Partners Worldwide
Main Therapeutic Areas
Depression, Schizophrenia, Alzheimer’s Disease, Parkinson’s Disease, Insomnia
3. Early EDC Experiences Monitors entering data using laptops2400 pt, 17 countries in Europe, local labs, 1998-2000
Part of trial, Germany sites3 investigators and 3 monitors entering data, 2001
DATAFAX PMS study19 countries in Europe, 2002-2005
Electronic diary1200pt, 19 countries in Europe, 2003-2005
Electronic CRF75 pt in UK, 2003-2004
4. End 2004:Lundbeck EDC Strategy
5. Lundbeck EDC Strategy To be driven by the stakeholders
Not just one department
Own the knowledge
EDC is a strategic competence
EDC to be introduced stepwise
Procedures to be revised and adjusted
By 2007 conduct all phase 2-3 studies using eCRFs
6. Lundbeck EDC Strategy Web-based, direct data capture ? eSource, hosted by Lundbeck
EDC-specific tasks in a study to be coordinated by an EDC Coordinator
Establish an EDC Team
Develop EDCC role
Work on EDC specific procedures
7. EDC TeamA Cross-departmental function PROs
Cross-departmental commitment
Widens the procedure optics
Helps target communication
CONs
Un-clear who is (or should be) in charge
Lengthy ”democratic” discussions
8. Stepwise scale-up Why?
Time to involve key-personnel in defining new procedures
Time to get education plans in place
Time to mental adjustment and acceptance
Can be undertaken as an in-house enterprise
Fall-back to paper exists as a safety net
However…
This can seem less determined and allow resistance to grow
9. Learning Curve
10. A few challenges …
11. Expect the Unexpected,The Oops Factor Discovered that site staff did not speak English at the site training
The site-rooms other than those we had checked for connectivity were used
Travelled hundreds of kilometres to perform a technical preparation at a site to find that it was closed that day
12. A few more unexpected events… Virus attack hit us during a training visit and left one site un-connected for 2 weeks
Major power-cut in DK disconnected all sites for 1 day + ruined an installation visit
The 00-800 Helpdesk number was blocked by hospital switchboard
13. And a few more… Primary contact for cable installation at site was on holiday
for over a month
Local road works prevented installation of cables
Connectivity tests and training were performed late afternoon.
When site went ”live”, day-time performance was sloooow
14. How can we face the Unknown ? Planning, Planning, Planning!
Systematic walk-through of current SOPs in the workflow
From study start to study closure
This is a cross-disciplinary exercise (Invite your regulatory dept)
Think ”what if…”
Top priority: keep the sites happy
Investigator Survey: identify concerns
15. Reduce the ”Ooops-factor” Un-expected events do happen
Maintain a catalogue of Lessons Learnt
use it in planning your next study
16. EDC Dialogue with the Sites Feasibility Study
Equipment
Using the Computer in front of the Patient
Pre Trial Visit
General Information about EDC
Technical Qualification of Site
Midway Evaluation
User friendliness of Screens and Edit-checks
17. Training Concept
18. A Caring Site Approach is Vital
19. Feedback from the sites ”…Love it …Easy from point of view of storage … User friendly …Easier from a CRF confidentiality point of view … Like the availability of back-up worksheets…”
The laptop has been less of an intrusion into the doctor/patient/carer interface than originally thought … even less so than when writing information into the clinic notes … this has come as a surprise”
”Very user friendly and easy to navigate around”
”Not afraid to call Helpdesk in resolving problems”
20. The Change Management Challenge 12 new/adjusted procedures
Input to SOP-revision
Role changes
Communication Plan
Identify target groups
Road Shows, open dialog
EDC-days, web-site, meetings
21. Resistance Management, Day 0
22. Address Fears & Worries Redundancy
Nerd Technicality
Delays in Trial Start
Intrusive Element for Doctor/Patient
Loss of Scientifically Important Sites
Loss of Data
Loss of Territory (power & knowledge)
Technical Problems at Site
23. Open and Hidden Resistance Not sharing important information
”Nobody asked me ...”
Duplicating Work Efforts
”I will make my own…”
Finding pre-texts for not doing the job
”This is against GCP”
Hostility
”We don’t need you to…”
Challenging the authority
”My boss has never told me to…”
24. Risk Mitigation Plans, Day 1+ Plan A: Prophylactic
Plan B: Curative
We see Resistance to Change as a risk
Top-priority in our Risk Assessment
Plan A = Targeted Information
25. Our current eCRF Challenges Get the eCRF ready in time
Heavy front loading of resources
Patient Self Rating Scales are still paper
Phamaco-economic studies with country specific page variations
Cross-therapeutic studies
Who is responsible for which pages
Does the same split apply for ALL sites?
26. Our current eCRF Challenges How to deal with negative sites – or sites that ”fail” technical qualification?
Will there be web-connectivity in all the ”Lundbeck-Geography”?
Studies with visits in Patient’s home
Studies involving other eEquipment (cognitive test systems)
fear of techno-overload
27. Our current eCRF Challenges eSource:
How much paper do sites REALLY use?
Does the computer disturb the patient-doctor relationship?
Is there a safe sponsor-hosting model?
Maintain the right learning curve:
not too steep, not too flat
Select the best-next-eCRF-study
28. What we consider to identify eCRF candidates Appropriate planning period
Interval between protocol synopsis and FPFV
Site Routine with eCRF
Number of patients per site & Visit interval
Recruitment difficulties?
Logistics
Number of sites, countries, time zones
Number of local languages
Site type (GP, Hospital, Specialist)
Internet connectivity
29. Learn from Others,Share the wealth Conferences
Listen and learn
Present your successes and failures
Meetings and Committees
DIA, eClinical SIAC
eClinical Forum
30. eClinical Forum An open, confidential exchange of experience and ideas
Pharma, CROs and vendors in constructive dialog addressing current and future “hot topics”
Valuable surveys about EDC and eClinical
Informal and great fun
Next meeting – Brussels, March 2006
31. Where Next ? Continuing implementation of strategy
Convinced that using IT can be a driver for change
Commenced work on eClinical Strategy
To be presented to management Q3 2006
32. H. Lundbeck A/S
Thank you for your attentionAny Questions ?