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Restaurant Etiquette. Guidelines for Ordering, Tipping, and Paying. Objectives. After the lesson you will be able to correctly: Name guidelines for ordering, tipping, and paying a restaurant. Identify various types of gratuity. Introduction.
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Restaurant Etiquette Guidelines for Ordering, Tipping, and Paying Food & Nutrition 7.6
Objectives After the lesson you will be able to correctly: • Name guidelines for ordering, tipping, and paying a restaurant. • Identify various types of gratuity.
Introduction • Table etiquette varies by setting, whether at home, a fast food restaurant, or a fine restaurant. • Mastering basic restaurant etiquette can make eating out more enjoyable.
Sit-Down Restaurants • It is wise to make a reservation, an arrangement with a restaurant to hold a table, or with a hotel to hold a room, for a guest on a given date at a given time. • If you change your mind or are late, call to cancel or change the reservation.
When You Arrive • Wait for a restaurant employee to direct you to a table, unless a sign asks you to seat yourself. • Check your belongings into the checkroom if one is available, if not put your belongings under the chair or table. • Never put them on the table.
Read the menu carefully to view pricing, ingredients, and preparation of items. • Ask the server questions about the menu items if you are unsure about an item. • Alert the server when ordering if you need separate checks.
During the Meal • Be respectful. • Avoid disturbing others with loud talk and laughter or by using your cell phone. • Be considerate and patient with servers. • Calmly raise your hand when he walks by if you need the attention of your server.
Calling out or snapping your fingers is rude to the server and disturbs others. • Notify your server if you drop a utensil or spill food.
Paying the Check • The server will bring the check, or restaurant bill, at the end of the meal. • Look the check over carefully. • Mistakes should quietly be pointed out to the server. • It is customary to leave a gratuity, or tip. • Gratuity is money charged or left as a tip for service.
Gratuity • Servers rely on tips for income. • A standard tip is 15% of the check before tax, and 18% if separate checks are requested.
Paying the Check Paying in Cash • Place the money, including the tip, on the table or on the tray on which the check was presented. Paying by Credit Card • The server or cashier will process the card, and hand you the slip. • The slip has a space for the tip.
Fill in the amount, add the final amount, sign the slip, and hand it back to the server or cashier. • Keep your copy for your records.
Fast-Food Restaurants • Manners are important even in a fast-food restaurant. • Make special requests as you order. • When paying, hand the money to the cashier rather than putting it on the counter. • Only take supplies, such as ketchup and napkins, that are needed.
Clear your table after eating. • When using the drive-thru, try to decide what to order before your pull up to the microphone. • Have your money ready when you get to the window to pay. • If you have a large order, go inside.
Complaints and Compliments • Politely discuss problems with either the server or the manager. • If you are happy with the service, express your appreciation to the server and the manager.
