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ISQA 429

ISQA 429. Tour Discussion Demand Management Packaging. Forecasting. Foundation of: Operations Planning Production Planning Supply and Logistics Planning. Types of Forecasts. Demand Forecasts By Dollar Value By Product Supply Forecasts Availability Prices. Demand Types.

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ISQA 429

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  1. ISQA 429 Tour Discussion Demand Management Packaging

  2. Forecasting • Foundation of: • Operations Planning • Production Planning • Supply and Logistics Planning

  3. Types of Forecasts • Demand Forecasts • By Dollar Value • By Product • Supply Forecasts • Availability • Prices

  4. Demand Types • Independent Demand • Generated by Customers • Use Forecasting to Determine • Dependent Demand • Demands on Suppliers • Calculate to Determine • MRP

  5. Industrial Demand Forecasting and Management • Demand Forecasting vs Demand Management • Definitions • Throughput • Cash to Cash

  6. Demand Management • Capacity Management • Timing • Change Fees • Alternate Services • Demands on Suppliers and Carriers • Minimize RUSH • Share Forecasts

  7. Management of Independent and Dependent Demand • Changing Order Quantities • Changing Order Timing • Forecasting and Planning • Changing Customer Priorities • Collaborative Planning, Forecasting and Replenishment (CPFR)

  8. Demand Forecasting • Judgmental – Expert Opinions • Time Series – Past Data • Trend Analysis • Period Forecasts • Associative – One Correlated With Another • Association Does NOT = Causality • DRP

  9. Two Directions of Forecasts: Demand Forecasts • General Forecasts • International, National, State and Local Conditions • Our Industry • Marketing and Sales Forecast: Our Firm, Specific Products • Production Schedule • Direct Material Inventory and Purchasing Activity (MRP) • Machine Utilization • Maintenance Schedule • MRO Requirements Indirect Inventory and Purchasing Activity

  10. Two Directions of Forecasts: Supply Forecasts • Capacity • Availability • Lead Time and Changes • Supply Chains • Technology • Material Requirements/Critical Materials • Product / Component Life Cycle Issues • Prices • Labor Issues

  11. A Third Forecast: Logistics • Fuel Costs • Global Economy and Material Flows • Logistics • Costs • Availability • Seaborne Container Space • Containers • Trucking • Rail • Warehousing

  12. ISM Report on Business

  13. Customer Service

  14. What is Customer Service?

  15. Customer Service Performance Measures

  16. Logistics and Customer Service

  17. Benchmarking • Benchmarking IS NOT just going on a plant visit and taking notes. • Benchmarking IS a formal, structured process

  18. Benchmarking • Identify a Process • Map the Process • Simplify the Process • Establish Metrics • Identify a Benchmark Partner • Study Partner’s Process • Compare and Evaluate Metrics • Implement Changes • Track Progress

  19. Packaging

  20. Packaging Containment Protection Apportionment Unitization Convenience Communication Conveyorization Environmental Protection Tamper Protection

  21. Packaging Identification Product Handling Requirements Hazardous Legal Requirements (Ingredients, etc.) Marketing Reverse Logistics Recycling

  22. Packaging and Logistics • Package Sizes and Rate Structures • Weight • Dimensions • Packaging Efficiency • Reduce Amount of Air Shipped • In a Box • In a Container • Facilitate Handling • Standardization • Sustainability

  23. Material Handling

  24. 150,000 lb Bridge Girder

  25. 150,000 lb Refinery Tower

  26. 1.5 Million lb Oil Rig Component

  27. 422,000 lb Transformer

  28. Automated Storage and Retrieval System

  29. Automated Storage and Retrieval Systems

  30. Questions, Comments, Observations, Conclusions, Arguments?

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