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The SRI Group Incorporated www.thesrigroup.com. The SRI Group. Safety Consulting Firm based in Conroe, Texas 30 years of experience 600+ Safety Process Assessments Over 500 facilities throughout the world 29 VPP Sites Numerous Best in Class and Top Decile Clients.
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The SRI Group • Safety Consulting Firm based in Conroe, Texas • 30 years of experience • 600+ Safety Process Assessments • Over 500 facilities throughout the world • 29 VPP Sites • Numerous Best in Class and Top Decile Clients
Client List Duke Energy Ethyl Exxon-Mobil Fermenta GenCorp General Chemical Goodyear Hughes Christensen Huntsman Chemical Honeywell Kronos Inc. Louisiana Pacific Lyondell Citgo Marathon Ashland Petroleum Merisol Motiva Murphy Oil ASCO Air Products & Chemicals Air Liquide Albemarle Amerada Hess American Ref-Fuel BASF Baker Hughes Bayer BP Amoco Champion Technologies Chevron Texaco Chevron Phillips Conoco Phillips Degussa Dow NACCO NAPCO National Steel Nova Chemical Ohmstede Olin Brass OMNOVA Solution Phillips 66 Plastipack Schenectady International Shell Oil Sunoco Chemicals United Space Alliance USS Steel Valspar Westlake Group
Asking the Right Questions
Audit Problems • Take Time • People get Defensive • Teaching to the Test • Differences of Opinion • Accountability • Little Changes
Audit Defined • Methodical Examination and Review to Review and Verify. • Evaluation of a Person, Organization, System or Activity.
Audit Strengths • Improve Compliance • Reduce Risk • Best Practice Sharing • Keep the Boss Out of Jail
Asking the Wrong Questions
What they’re not • Walkthroughs • Safety Inspections • Perception Survey
Audit Re-Defined Evaluation to Verify the Effectiveness of a Process, System or Activity
Purpose • Ensure the current systems, procedures and • activities are sufficient for the desired level of • performance. • Ensure current efforts are creating the desired • outcomes and dynamics.
Proper Measurement • Activities • Systems / Processes • Results
Measurement Measurement Are We Doing Things Right? Are We Doing The Right Things? INPUTS People PROCESS ACTIVITIES RESULTS Systems Activity Activity Activity Output Outcomes Result Measures Process Measures Information Input Measures PERFORMANCE MEASURES
Types of Audits • Annual Process Assessment • Manager’s Monthly Assessment
Annual Assessment Methods • Work Site Reviews • Interviews • Documentation Reviews • SME / Owner Presentations
Manager’s Assessment Protocol • Completed on a monthly basis. • Pick 1 Team, Area or Department • Deep dive on 1 or more system, procedure or activity • Feedback both up and down
Focus of the Assessments • Structure • Ownership • Capabilities • Effectiveness
Focus - Structure • Design • Organization • Defined Exactly • Infrastructure
Focus - Ownership • Leadership • Accountability • Involvement
Focus - Capability • Skills • Expertise • Willingness
Focus - Effectiveness • Results • Dynamics • Synergy • Culture
Assessment Elements • General Information • Management Leadership • Responsibility & Accountability • Process Organization & Communication • Critical Systems • Prevention Activities • Process Evaluation & Improvement
General Information • Are we profitable ? • Do we have the resources ? • What is the ultimate goal ? • What has to change and why ? • What are the barriers to success ? • Is our current effort comprehensive ? • What other systems can we leverage ?
Management Leadership • Vision, Values and Policy • Goals and Objectives • Championing • Safe Operating Decisions • Mentoring • MOC of Personnel
Management Leadership • What matters most here XYZ ? • Do business ever conflict with safety ? • What is your personal involvement ? • How are new members of the leadership team indoctrinated ? • How are safety concerns incorporated into strategic planning goals ?
Safety Responsibility • Line Management Philosophy • Defined Roles and Responsibilities • Acceptance at Each Level • Performance Appraisals • Discipline Systems • Involvement
Safety Responsibility • Are you held accountable for safety ? How ? • What are your specific safety responsibilities ? • For what and how do you hold your subordinates accountable ? • What are the consequences for non-compliance ? • Are safety responsibilities additional to your real job ?
Process Organization • Meeting and Communication Structure • Committees • Start of Shift Communication • Communication Efforts
Process Organization • How are important decisions communicated to you ? • Is safety covered in staff meetings or in dedicated safety meetings ? • Where are the gaps in our current communication effort ? • Are Safety meetings used to manage all aspects of our safety effort ?
Safe Work Conditions • Engineering Controls • Inspection Efforts • Corrective Action • Housekeeping
Safe Work Conditions • How are corrective actions communicated ? • How do you measure the appropriateness and effectiveness of hazard reviews ? • What level of feedback are you given on capital projects ? • What is inspected, How often and Why ? • How often are pre-use inspections completed ?
Critical Systems • HSE Procedures • Standard Operating Procedures • Emergency Management • Contractor Safety • Health and Hygiene • Compliance Efforts • Incident Investigation
Critical Systems • What % of the time do we follow procedures ? • What would you do right now if we lost instrument air pressure ? • Are contractors following our procedures ? • What % of minor injuries are reported ? • Are most investigation used to fact or fault ?
Prevention Activities • Training • Task Analysis • Pre Work Evaluations • Observations • Awareness Activities • Coaching Activities • Stewardship • Hazard Recognition • APS / RCA
Prevention Activities • Are we training new hires properly ? • Which job or task worries you most ? • What do you learn from your last observation ? • When was the last time your supervisor talk to you about safety ? • What was the last improvement initiative concerned with ? Has it worked ?
Process Improvement • Audits • Data Analysis and Usage • Action Tracking • Measurement
Process Improvement • How do you know that you’re doing a good job ? • What data is reviewed in your last safety meeting and what did the group do in response ? • Are action items completed on time ?
King / Queen For The Day