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This document is complete only together with the oral presentation and the subsequent discussion.

E-Government Strategy Development in Russia Lessons of International Experience The German Approach to e-Government Dr Axel G Koetz Moscow, September 27, 2007. This document is complete only together with the oral presentation and the subsequent discussion.

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  1. E-Government Strategy Development in RussiaLessons of International ExperienceThe German Approach to e-GovernmentDr Axel G KoetzMoscow, September 27, 2007 This document is complete only together with the oral presentation and the subsequent discussion. Isolated use of individual exhibits might cause misunderstandings. Questions: Dr Axel G Koetz, KPI, axel.koetz@koetz-ag.com; Tel +7 495 933 0553 or +49(0)221 94 11801

  2. History of e-Government in Germany:Key Programs on Federal Level European Initiative i 2010 E-Government 2.0 13 Sept 2006  Deutschland Online 2003  (Federal,16 States 16.000 Munici- palities) Bund Online 2001 - 2005 IVBB (IVBV from 2004)

  3. IVBB / Information Nework Bonn-Berlin (mid-90es) IVBV Information Network Federal Administration Federal Creating about 350 (444) Online Services Online in the Federal Administration 2001 – 2005 Germany Creating Online Applications over all Levels Online (Federal, States, Municipalities) from 2003 E-GVt 2.0 Program for Advanced e-Government Services Based on the Experiences made / influenced by the European Initiative i 2010 Key Elements of Main Federal Programssince the 90es

  4. Federal Online Services Implemented by „Bund Online“

  5. Cross-Administration Activities Federal level States Municipalities Priorizing of related nationwide IT Services National IT Infrastructures Central Support Functions (like Competence Centers) Key Activities in „Deutschland Online“

  6. Multi-Layer Multi Agency Process: Example Decision maker Decision maker Decision maker Overall Proj Mgmt Workgroup Proj Control 2 Proj Ctrl/Mgmt 3 Proj Control 1 Coordin. Proj Mgmt 2 Proj Mgmt1 Advisor

  7. e-Government in GermanyStructures Overview Federal Min of Interior KBSt Private Firms BVA BIT CC VPB IKMA KGSt Municipal Associations (Federal + State Level) KoopA-ADV 16.000 Municipalities Main Departments 16 States Min‘s of Interior

  8. Organizational Support Structure(Federal Level) Ministry of the Interior (BMI) / KBSt Federal Administration Agency (BVA) Federal Bureau for Information Technology (BIT) Competence Center for Workflow Management, Processes and Organization (CC VBP) Private Consulting Firms Supply CC VBP Administrative Client

  9. 4 Key Topics of „E-Government 2.0“ Services Portfolio E-Government 2.0 Process Chains Identification Safe Communication

  10. Identification E-Identity Electronic ID Card Identification of e-ID Card Applications in Government and Business Safe Communication Infrastructure Citizen Portals Administrative Communication Infrastructure Process Chains Reduction of Bureaucratic Cost for Businesses E-Solution: Pensions insureance E-Solution: IT Food Trace E-Government 2.0Elements/Examples (1)

  11. Services Portfolio Customer Portal of Labor Agency E-Services of the State Pensions System E-Procurement Platform Statistics Tax Online for big firms and normal applicants Central Citizen Registration System Civil Status Register E-ID Card Central Motor Vehicle Register Internet connection of administrative portals Barrier free Access Special Services for Chemical and Food Industry E-Government 2.0Elements (2)

  12. State ActivitiesExample: State of NRW (18 mln Inh, EU Nr.7) Action Plan E-Government 2006 - 2009 Masterplan E-Government 2003 - 2005 • E-Government Services • E-Information Supply • Infrastructure • Cooperation with Federal • Gvt, States, Municipalities • Key Target Groups: • Businesses and Municipalities • Orientation to Business Processes • E-Government oriented Legislation • Infrastructure (e.G.: VoIP) • Specific Services (90)

  13. About 16.000 legally independent municipalities Almost all municipality are in the internet About 80% provide e-services of different quality Key Topics Multifunctional One Stop Shopping Service Centers (Office, Call Center, e-Services….) Making more services available online (Problem: e-Signature, Data Protection) Integration of services with higher administrative levels (Examples: Registration, ID, Vehicles) Strong support by KGSt, municipal associations, higher administrative levels Municipal Activities

  14. Start in the 90es: Optimization of administrative procedures and cost cutting Creating Infrastructure and Standards Changing Strategies or Strategic Evolution ? • Challenges from the late 90es: Providing Services to citizen and managing the „One Stop Shopping • Priorities today: Creating nationwide communication and identification database systems • Optimizing the process chain and reduce bureaucracy cost • Orient legislation to IT capabilities

  15. End of the PresentationThank you for Attention Dr Axel G Koetz axel.koetz@koetz-ag.com

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