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New Standards Dissemination Events. New Standard information and guidance based on good Practice. Paul Goodstadt – Lead Assessor. New Standard. New Standard for Employer Responsiveness and Vocational Excellence. 2. Aims of the New Standard. New Standard. To accredit:
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New Standards Dissemination Events New Standard information and guidance based on good Practice. Paul Goodstadt – Lead Assessor
New Standard New Standard for Employer Responsiveness and Vocational Excellence 2
Aims of the New Standard New Standard To accredit: • Responsiveness to business needs • Excellence in delivering training • Commitment to continuous improvement • Specialist expertise. 3
Design Focus New Standard • It’s about Employer Responsiveness • It’s not about Managing the Organisation • It’s about the Customer’s View, not ours. 4
. RADAR logic What do we want to achieve? Have we got a sound means of achieving them? How well do we perform as a result? Results Assessment and Review Approach Are we rolling these approaches out across our operations? Are we looking at how we can improve? (through A.6) Deployment Acknowledgement: RADAR logic used with approval from EFQM.
Scoring – 1 New Standard Approaches: A.1, A.2, A.3, A.4, A.6, B.1, B.2 • Are they sound? Deployment: • Have the approaches been consistently deployed throughout the organisation? 7
Scoring – 2 New Standard Results: A.5, B.3 • Positive trends? • Compare well with targets? • Compare well with competitors and others? • Scope reflects strategy? 8
Role of the Assessors New Standard Apply the process: • Assess the application: - Strengths, Areas for Improvement & Verification Visit Issues 2. Plan and conduct Verification Visit 3. Make recommendation on validation 4. Reach consensus - Score against the standard - Strengths, Areas for Improvement & Scores 5. Write feedback report and conduct feedback visit 9
The Assessors’ Journey New Standard Tales from the front-line Are we being ‘managed’ The Executive meeting – “no pressure” The “let me show you a video” approach “You must see all our sites” approach Well “ofsted thought were great” “Here’s some new stuff we meant to put in our Application” All the new initiatives introduced over last few months! The “one person/unit/CoVE manager” issue Etc etc etc …. 10
Hints & tips for writing the application New Standard 11
Plan Use the Standard to help you to identify what information you need Make use of existing data e.g. Management Information Schedules, Plans Be clear on where the information is within the organisation Often a small number of key documents can provide the main source of the information that you need to collect Make use of an ‘Evidence Matrix’ Hints & Tips – Collecting Information New Standard 12
Plan If using a team to author the Application - Be clear on responsibilities - Appoint a lead author - Agree and ensure consistency of style Develop a schedule Set and keep to deadlines Build in time for input by the (senior) Management Team and for their sign off of the Application Consider how many drafts you will produce and by when The usual rules of effective written communication apply – in particular being clear on the purpose of the document and the audience Hints & Tips –Authoring 1 New Standard 13
In writing the Application constantly refer back to the Standard The Standard details what the assessor is looking for – use this to help you to develop the Application Style – make it personal, use “we”, “our” Style – Names and job titles will help bring the document to life for the Assessors Understand the Assessment process Be aware of the scoring process – e.g. how will you demonstrate deployment? Take account of the weighting given to the Criteria Avoid being anecdotal Hints & Tips –Authoring 2 New Standard 14
Thank you & Good luck New Standard 15