1 / 11

Organization Development and Change

Organization Development and Change. Chapter Four: Entering and Contracting. Thomas G. Cummings Christopher G. Worley. Learning Objectives for Chapter Four. To describe the steps associated with starting a planned change process

rae
Download Presentation

Organization Development and Change

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. OrganizationDevelopment and Change Chapter Four: Entering and Contracting Thomas G. Cummings Christopher G. Worley

  2. Learning Objectivesfor Chapter Four • To describe the steps associated with starting a planned change process • To reinforce the definition of an OD practitioner as anyone who is helping a system to make planned change Cummings & Worley, 9e (c) 2008 South-Western/Cengage Learning

  3. The Entering Process • Clarifying the Organizational Issue • Presenting Problem • Symptoms • Is the problem stated the real problem or a symptom? • Determining the Relevant Client • Working power and authority • Who are the key internal players? Cummings & Worley, 9e (c) 2008 South-Western/Cengage Learning

  4. Elements of an Effective Proposal Cummings & Worley, 9e (c) 2008 South-Western/Cengage Learning

  5. Don’t forget to be S.M.A.R.T. You should integrate the S.M.A.R.T. principles into your proposal and contract! Cummings & Worley, 9e (c) 2008 South-Western/Cengage Learning

  6. Elements of an Effective Contract • Mutual expectations are clear • Outcomes and deliverables • Publishing cases and results • Involvement of stakeholders • Time and Resources • Access to client, managers, members • Access to information • Ground Rules • Confidentiality Cummings & Worley, 9e (c) 2008 South-Western/Cengage Learning

  7. Interpersonal Issues of Entry • Client Issues • Exposed and Vulnerable • Inadequate • Fear of losing control Cummings & Worley, 9e (c) 2008 South-Western/Cengage Learning

  8. What Goes in a Contract? Responsibility of agent and client Non-compliance conditions Payment schedule Insurance (licensed and bonded) Cummings & Worley, 9e (c) 2008 South-Western/Cengage Learning

  9. What Goes in a Contract? Cummings & Worley, 9e (c) 2008 South-Western/Cengage Learning

  10. Alegent Health pgs 80,82-84 What is the presented problem or topic/solution? Is the presented problem or topic/solution correct or a symptom? Who are the key players? Briefly address each of the 5 elements of an effective proposal? What are the mutual expectations? What are some of the client issues? Cummings & Worley, 9e (c) 2008 South-Western/Cengage Learning

  11. Application 4, Keller Technology pgs 80,82-84 What is the presented problem or topic/solution? Is the presented problem or topic/solution correct or a symptom? Who are the key players? Briefly address each of the 5 elements of an effective proposal? What are the mutual expectations? What are some of the client issues? Cummings & Worley, 9e (c) 2008 South-Western/Cengage Learning

More Related