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Members Arrive. Members Arrive. Your first member walks through the door! What do you say? How do you describe what it is that you do? Remember: Smile & build rapport People are arriving: What do you say? How did they hear about your Nutrition Club?
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Members Arrive Your first member walks through the door! What do you say? How do you describe what it is that you do? Remember: Smile & build rapport • People are arriving: • What do you say? • How did they hear about your Nutrition Club? • Do they have a personal invitation? • Did they come because of an in-service? Or for Business Appreciation? • If someone referred them? • What language do you use as you describe “We are a nutrition club”
Members Arrive • What is “membership fee” – they get to Sample…. • How do you describe the aloe, tea, and the smoothie? • When do they get to sample free aloe tea smoothie? • First time in? • Or when they come in for their personal appointment? • How do you enroll or register them? • What do you have them fill out on their first visit? • Order ticket and Member Loyalty Card • What to say – you language to create the value and booking the Wellness Profile appt.?
Trainer: model what to saywhen member arrive for first visit with FREE invite Card