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Victims, Villains and Heroes Managing Emotions in the Workplace With Don Phin. Question:. Have you ever fantasized about going to work and having nobody to manage?. Remember this:. IF it doesn’t make sense… …don’t try to make sense out of it!. Shakespeare said….
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Victims, Villains and HeroesManaging Emotions in the WorkplaceWith Don Phin
Question: Have you ever fantasized about going to work and having nobody to manage?
Remember this: IF it doesn’t make sense… …don’t try to make sense out of it!
Shakespeare said… All the world’s a stage and all the men and women merely players. They have their exits and their entrances. And one man in his time plays many parts.”
Victims in the Workplace • 100+ year battle • control is the main theme • manifested in legal system
Why Play Victim ??? Because….it feels good!
We All Play Villain! Can anyone here honestly say… the only time they yelled at someone was in a true emergency?
The Drama of Work • something feels unfair • gather evidence, find the lie • ignites the triumph energy
What Would Be Fair? • You are good and caring • They are good and caring • 50/50 seems fair
Emotional Inequality • 20%’rs (victims) • 80%’rs (villains) • 80%’rs (negative heroes)
Baby, Light My Fire • procrastinate • hurl your pain • use their energy
Moving From 20% to 40% • coax • encourage • inspire
Moving from 80% to 40% • let go of control • be inclusive • have faith
Speaking For Yourself • YOU, YOU, YOU • use “I” words • ask them to speak about their experience, not yours
Avoiding Conflict • “wow, that’s interesting!” • stay off stage! • walk and breath
Contact Info • Don Phin • (800) 234-3304 • www.hrthatworks.com • don@hrthatworks.com