Business Enterprise Simulator

1. Business Enterprise Simulator

2. Index • SDG • 1.1 About SDG • 1.2 What we do • 2. TOPAZ Management Simulation • 2.1 The Concept • 2.2 The Benefits • 2.3 The Applications • 2.4 Case Studies • 2.5 Testimonials

3. About SDG We are specialists, and have been for over 30 years, of extremely innovative methods for competence development. These methods are based on the dynamics of virtual business simulations. In 1980, in association with the newspaper «EXPRESSO», we started «Gestão Global», a strategy and management competition which involves various areas of university and business life. The following year, in Brazil, we laid the foundations for the Global Management Challenge, the international brand name for this competition, which is currently present in more than 30 countries. While SDG methods have been so successful over the years we are still, constantly, searching for updates and improvements for our simulators.

4. What we do 1. We annually promote the world’s biggest international strategy and management competition – The Global Management Challenge. 2. We develop specific programmes for companies, either by linking them to training or to other diverse business activities. 3. We collaborate with universities, by using our simulators in a multitude of different ways, in order to develop and complement their students’ management knowledge.

5. Strategic and Management Simulators in the business world Powered by The Global Management Challenge has obtained the CEL accreditation of the EFMD. This accreditation confirms the quality of the program as an advanced technology learning system for executives and students all over the world.

6. The Concept TOPAZ is a management system’s Simulator coherent with the business world, where several teams compete to achieve the best results. Participants define the strategies, establish interactions between the different functional company areas, take decisions and analyse the results, obtaining a practical insight about the key factors of success in a company. TOPAZ - Allows the development of skills and knowledge of strategic and general management. - Encourages creating a methodology based on practice and experience. - Gives opportunities to experience leadership and membership of a management team. - Provides focus on different functional areas. Learn by doing! I hear and I forget I see and I remember I do and I understandConfucius

7. The Benefits Big impact Methodology: Taking bold and creative decisions…without the risk! Competitive and Enjoyable Experience Individual and Collective Involvement • Allows to increase the performance of: • - Strategic Vision - Team Management • - Team Work - Communication • Offers the opportunity to focus on different aspects: from marketing and competitiveness, to production planning and change management, or financial and economic key indicators. • The practice obtained with TOPAZ may be directed to specific areas according to the objectives of the company training and development programme.

8. The Applications • TOPAZ Management Simulation • Using the Simulator, the teams challenge each other in a competitive and motivating environment, reinforcing the strategic, analytical and team work skills and knowledge. • Soft-Skills • Allows working on a number of behavioural skills including: decision making, managing change, time and conflict. Strategy & Management Competition Soft-Skills

9. The Applications • Strategy and Management • Directed to the development of specific technical skills, or the understanding by participants in enterprise specifics, this program includes workshops on subjects related with the decision making process and results presentation. • Team Building • The program couples indoor activities - teams compete in the management of the company - with outdoor activities. Thereby, reinforcing the individual importance of each team member and developing the team spirit, in a relaxed environment. Technical Skills Team Building

10. The Applications • Assessment Center • This program provides a virtual environment which allows evaluation of different competences and efficiently presents these, in terms of the collaborators criteria. Assessment Center

11. CASE STUDIES Team Building and Assessment • Objectives: • Evaluate the competency of collaborators • Develop competences of strategy and management • Identify potential leaders • Encourage team work and spirit Participants: About 50 collaborators were selected to participate in this session from various departments of the company, various hierarchy levels and with different education levels The program: For SPV we created a simulation program with 5 decisions, with an initial introduction Workshop and an important session of Debriefing and Conclusions at the end. During the simulation the competency of the collaborators was evaluated by a team of consultants from Heidrick & Struggles, partner of SDG in this program. Feedback: “I am surprised with our collaborators, they exceeded our expectations…” Fernando Lamy da Fontoura, General Director

12. CASE STUDIES Team Building Objectives : Join in one event, employees from all areas of the company in order to have a wider range of professional contributions. Participants: About 150 talented young managers. The program: For this simulation SDG developed a program that would allow the young managers to interact with one another, encourage teamwork to achieve a common goal and at the same time develop their competences in management and behavioural skills. This was accomplished by using a simulation program with 5 decisions with an initial introduction Workshop and an important session of Debriefing and Conclusions at the end. Feedback: The points more relevant for the client were related with the group dynamics achieved as well as the interaction between the participants. With the results obtained through the simulation it allowed for a better understanding of the reality of life in the company.

13. CASE STUDIES Training & Orientation for Objectives • Objectives: • Teambuilding • Encourage team work and spirit • Increase the value of the team for the Company Participants: About 25 collaborators • The Program: • In partnership with Heidrick & Struggles, the focus of the workshop that accompanied the simulation was “What should be done to increase our contribution to the Company”, by using the techniques, competences and necessary behaviours to optimise teamwork and increase their performance. Feedback: During the session of Debriefing and Conclusions, the teams created and listed the key points of a successful team. This group of politics and actions, improved their commitment toward the company.

14. CASE STUDIES Recruitment • Objectives: • Recruitment of 100 trainees of high potential for the public operators of public transportation. Ministério das Obras Públicas, Transportes e Telecomunicações Participants: About 250 newly graduates The program: At the beginning of each session a presentation was made where we explained what was the simulation and the various elements used. In the two sessions the teams simulated 3 quarters of a virtual company. During the simulation the participants competences were evaluated by a team of consultants from Heidrick & Struggles, partner of SDG in this program. To complement this session two activities were made, one individual and another as a group, instruments that support the evaluation process.

15. CASE STUDIES Training & Team Building • Objectives: • Develop competences of strategy and management; • Increase the communication and collaboration between the sales and Back Office departments; • offer the collaborators training in a different and innovating format. Participants: About 250 managers. The Program: At the beginning of the session which joined all the participants we explained the spirit and mission of the program. After and during 3 months the on-line competition was done together with workshops focusing on Soft Skills, such as teamwork, time management and negotiation. In partnership with get-People Solutions, partner of SDG. In the last session a Final was held and the winning team of bank managers was found. The 3 best teams won prizes.

16. Testimonials • “(…) The simulation shows that an interdependence of all departments in a company exerts an influence on a common success. The training was very positively evaluated by the participants. It also provided an opportunity for us to discover the competence and potential of our staff, by becoming exposed in an everyday cooperation. Participants found the training very useful and interesting. They admitted that all acquired observations and conclusions positively influenced their work and management.” • Krystyna Purowska, • Personal Director of Medicover, Poland • The simulation consists of a very interesting and fruitful exercise which provides the facility to recall and consolidate management concepts, which is essential to the performance of any top manager and to my responsibilities in particular. On the • other hand, the way the competition progressed, with very limited time between periods, making the decisions and obtaining consensus under pressure; resulted in a group dynamic which was also very productive in the development of team work and leadership competences. • Nelson Martins, • Audit Director of Espírito Santo Bank, Portugal

17. www.sdg.pt info@sdg.pt Av. João Crisóstomo , nº 41 - 3ºandar, 1050-125 Lisboa Tel: (+351) 21 315 76 18 Fax: (+351) 21 352 58 78