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ADMINISTRATIVE OFFICE MANAGEMENT. Chapter 3 Administrative Management Activities in the Workplace. AMA’s Survey Findings About Administrative Professionals. Have increasingly assumed more responsibility Are doing more work than before Have taken on more of a leadership role in the workplace.
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ADMINISTRATIVE OFFICE MANAGEMENT Chapter 3 Administrative Management Activities in the Workplace Administrative Office Management, 13th Ed
AMA’s Survey Findings AboutAdministrative Professionals • Have increasingly assumed more responsibility • Are doing more work than before • Have taken on more of a leadership role in the workplace Administrative Office Management, 13th Ed
Key Administrative Management Workplace Skills • Leadership • A problem solving, solutions-driven approach • Project management • Team building • Multitasking • Communication and public speaking Administrative Office Management, 13th Ed
Virtual Coordinator • Will be the connecting point in workplaces • where many lines intersect, • coordinating for various groups, • arranging meeting logistics and videoconferences Administrative Office Management, 13th Ed
Literacy Skills • Information Literacy • Workplace Literacy • Global Literacy • Cultural Literacy Administrative Office Management, 13th Ed
Major Areas ofManagement Study Leadership and Communication Skills Human Resources Management Workplace Systems and Technology Administrative Services Management Administrative Office Management, 13th Ed