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McKinsey Review “ On the World Wide Web, the brand is the experience and the experience is the brand.” May 2000. Brand and the Experience have to resonate each other. Building an Indian business using digital marketing. Perfect Blend …. Of product, technology, user experience,
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McKinsey Review “On the World Wide Web, the brand is the experience and the experience is the brand.” May 2000 Brandand theExperiencehave toresonate each other
Building an Indian business using digital marketing
PerfectBlend…. Of product, technology, user experience, right timing, lots of hard work….and the campaign
Brief to the agency in one simple sentence… … generate awareness and drive trial
So what is the role of the brand….. … it should be linked to the twin objectives of generating awareness and trial
MakeMyTrip closes the loop between info search and actual execution (conversion/purchase) ……..Transparent and reliable
We’re all deal hunters, … the lure of the cheapest is irresistible …and the anxiety of being cheated is very real Hence a Guarantee that will assure them of the deal
So who are we really talking to……. … 25 +, credit card user and who spent at least three hours on the internet
TheProposition • Tallest claim in the market to grab attention • Offer a product which will be easily adopted • Launch with “Lowest Airfare Guarantee” to push trial “If you find a lower fare we pay the difference”
Pillar of Analytics….. ……..Cost of acquisition, shoppers, UVs, conversions, drop-offs, new visitors, repeat visitors, exits, referring URLs, crawling, correlation