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The health sector

The health sector. Peter Woolliscroft Head of Construction, NHS Estates. NHS Estates - e f m CONSTRUCTION. Equal Partners Conference 24 th November Peter Woolliscroft Head of Construction NHS Estates. Equal Partners Executive Action Plan Supplier:

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The health sector

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  1. The health sector Peter Woolliscroft Head of Construction, NHS Estates

  2. NHS Estates - efm CONSTRUCTION Equal Partners Conference 24th November Peter Woolliscroft Head of Construction NHS Estates

  3. Equal Partners Executive Action Plan Supplier: • Thinking like good management consultants • Need to understand customer values • Align your strategy with the customer’s • “walk the talk” • Invest in leadership • Don’t claim it, prove it. • Plan for added value on your projects • Develop key suppliers • Communicate early • Continuity of people

  4. Equal Partners Executive Action Plan Customers: • Imagine yourself in their shoes • Understand what real value means • Invest in a business plan • How you seek to obtain value from suppliers • Train people in selection techniques • Pick suppliers that can deliver • Differentiate between price, cost and profit • Keep successful teams together • Keep suppliers informed on needs • Keep the learning in the team

  5. Customer Client Alignment Health • Suppliers need to Improve Consulting Skills • Improve the Briefing process • Invest in supply chain management training • Shortages in key people-keep collaborative staff together

  6. NHS ProCure21 • Simplify the selection process • Early ,early, early! • The client MUST become more integrated • Training of client and supplier • Risk - who takes responsibility? • Life cycle issues – combined obligation • Suppliers MUST want to change

  7. What we have learnt • Don’t underestimate the time needed. • Don’t rush into setting the GMP • Make sure you have all the scheme risks identified and allocated • Don’t invite too many to interview • Be clear in your initial brief • Have your advisors validated by NHSE • Insist on getting design quality

  8. Seven Workgroups specialising in; Developing the Program • Design Champions – Bring DC’s into the P21 process • Design Engineering –Best Practice, Standardisation, Off Site, Modularisation • Process – Developing and refining the P21 process • IT – Collaborative working, E-procurement, Working Tools

  9. Seven Workgroups specialising in; • Finance - Openbook, Audit, VAT reclamation • Performance Review – KPI’s, Benchmarking, AEDET, NEAT, DART • Training – Project Directors, Best Client, Training Courses

  10. THANK YOU FOR LISTENING

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