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ANI Voice Communications Designed for your needs. Audio Conferencing Message Delivery TeamConnect. Objectives. Increase the Effectiveness of Conference Calls Improve Telephone Communications . . . and . . . Reduce the Total Cost of Conference Calls. Major Challenges.
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ANI Voice CommunicationsDesigned for your needs Audio Conferencing Message Delivery TeamConnect
Objectives • Increase the Effectiveness of Conference Calls • Improve Telephone Communications . . . and . . . • Reduce the Total Cost of Conference Calls
Major Challenges • One careless person can trash a conference • At times, you don’t know who said what or who is on the call • Certain conference calls have special requirements • It takes too long to convey critical information • Inexpensive conference minutes add up to huge bills
Solution: • One careless person can trash a conference But not if you can… • Quickly identify the source of the disruption • Mute the offensive caller …or remove the caller
Solution: • Sometimes, you don’t know who said what or who is on the call But not if you can… • Always see who is in the conference • Always see who is talking • Easily label callers • Record the conference for future reference
Solution: • Certain conference calls have special requirements But what if customizing individual conference calls is simple, including… • Security options such as passwords and locking calls • Entry options (announce callers, participant count, beeps, silence or music) • Leaving ad-hoc messages for callers to hear • Recording options
Solution: • It takes too long to convey critical information But not if you can… • Call everyone into a conference with a single mouse click or a single call • Type or record a message and send it to everyone with a single mouse click or a single phone call • Leave a message for everyone to check
Solution: • Inexpensive conference minutes add up to huge bills But not if… • There are no Conference use charges • Internal Calls are all FREE • Call costs can be passed to vendors, partners and customers …at your discretion • Underlying platform uses cost efficient software [to be explained later]
Communicating in many ways “Let’s all talk tomorrow at 10.” “Uh-Oh! I need to talk with the Experts NOW!!” Conversation “Call my message line for an update anytime you like.” “I need to tell everyone there is a problem!” Message Not Urgent Urgent
“Let’s all talk tomorrow at 10.” Voice Conference • The Meet-Me conference is always there, whenever you need it. • Spontaneously reserve ports for an important meeting • Use the Conference Monitor page to actively control your conference. • Who is in the conference • Who is talking • Eliminate noise or music on hold by muting anyone or everyone. • Remove unwanted participants. • Use the Options page to determine how the conference works. • Record the conference. • Set security options. • Announce everyone that joins or leaves. • Name the conference so callers know they are in the right place. • Record a message for all callers to hear as they join. • Control Music, Beeps, participant counts, etc., on a call by call basis.
“Uh-Oh! I need to talk with the Experts NOW!!” Urgent TeamConnect • Select who needs to be on the conference call. • Click on “Call Team” or call into the TeamConnect number. • Wait as your team is called and brought into your conference. • Go to your Conference Monitor website to watch as the team members join the conference, and to control the conference.
“I need to tell everyone there is a problem!” Urgent Message Delivery • Two Options • Type a message on your Message Delivery website, or • Call in and record a message. • Choose who should receive the message. • Click “Send Message” or call in to send it. • Monitor progress on your Message Delivery website • See who received the message. • See who was not reachable.
“Call my message line for an update anytime you like.” Conference Message • Use the Conference message as your personal voice announcement. • Record a message anyone can call in to hear. • It’s a private message? Just set a password for callers to dial before they can hear the message.
Summary • Conference Calls • Quality audio bridging • Simple telephone access and control • Team Communications • Single call to conference everyone • Message delivered to everyone • Simple, intuitive GUI • Identify and isolate noisy lines • Manage multiple teams/messages • Secure through passwords and lock-out • Real time changes • Reports • Per conference, per individual, per account or any combination • Usage • Bill back
Why ANI? • ANI is a ten year old company with a successful track record of addressing business challenges through creative telecom solutions • ANI uses a highly skilled core of telecom experts and developers who understand the day-to-day needs of enterprise users • ANI can help you get the most benefit from key industry trends, such as the work of the Open Source Community • ANI provides any level of support desired – working directly as a member of the program team, working as a consultant, or partnering with another solution provider of your choice. • More information can be found at www.ANI-Inc.com
Open Source Platform Ongoing Telecom Experience Skilled Development Team ANI Development Model • Start with the powerful Asterisk Open Source PBX, the leading Open Source voice platform • Identify creative solutions to meet real business challenges based on years of telecommunications experience • Develop application software that will package the solution for easy implementation and use
Open Source Platform Ongoing Telecom Experience Skilled Development Team Contact ANI • info@ani-inc.com • +1 845-226-6371 • http://www.ani-inc.com • Applied Network Intelligence, Inc. PO Box 665 Croton Falls, NY 10519