90 likes | 94 Views
Join us for the VERITAS World Backup Exec & NetBackup Pro SE Conference in France, from February 26th to March 1st, 2002. Get an overview of the territory, strengths, weaknesses, opportunities, threats, recent wins, losses, and the top 10 enhancements for the next 12-18 months.
E N D
FRANCE Worldwide SE – Product Operations Interlock [High Availability] VERITAS Worldwide Backup Exec & NetBackup Pro SE Conference February 26 - March 1, 2002
Overview of Territory : FRANCE VERITAS Office : around 100 people Key customer : France Télécom, Peugeot, Bouygues Télécom, various bank account Primary competitor : Sun Cluster Secondary competitor : Microsoft Cluster Major HA Accounts per vertical :
Strengths What about [Product Area] do you feel are strengths in your territory? Identify what has contributed to their success. Examples: Specific product features, # of reference accounts, great local support, well-trained resellers, specific partnerships, weak competitors • Very strong product • End-user satisfaction • Various architecture ability • Long distance SAN Mirroring support with SFHA • Become well know from customer even if they don’t use it • Hardware flexibility
Weaknesses Please describe the weaknesses in your region for selling and supporting [Product Area] —Identify issues that prevent you from selling these products or cause customer dissatisfaction Examples: product features, patch problems, lack of training, channel conflict, pricing not competitive • License Price • Consulting fee (compare to license price on small server) • 1:1 cluster mainly • Netbackup 5.0 Agent for VCS • On Microsoft, Partners only think MSCS
Opportunities Please describe the opportunities within your territory to increase revenue for [Product Area]. Examples: New features, new markets to attack, new platforms, different sales channels • Server farms • Consolidation • N:1 or N:N • Policies to manage priority of start and stop for service group
Threats Please describe the Threats in your region – trends that may adversely affect sales of [Product Area] Examples: Threatening alliances, new customer buying behavior, the economy, competitor becoming stronger • Hardware Vendor solution (HACMP 5.2…) • VERITAS can’t take engagement with penalties • Poor GSI knowledge on our HA solution • Support capacity to manage cluster site in local language • Support « Fly to site » reactivity • LAAM presence is weak but may be look for 2005 • Oracle position with Oracle 10g and linux market
Wins Please profile 3 recent WINS for [Product Area] in your territory – Who was the competition? Why did we win? Bouygues Télécom : VCS AIX • Competition : HACMP • Win : DHL : DB/AC HP-UX • Competition : none • Win : La Poste : SFRAC Solaris • Competition : SunCluster • Win : Oracle on file system
Losses Please profile 3 recent LOSSES for [Product Area] in your territory – Who won the business? Why? Cegetel – IBM and HP won because of penalties acceptance France Telecom – RAC on NetApp because of global architecture price
Top 10 • Please list, in priority order, the top 10 enhancements to [Product Area] that you would like to see over the next 12-18 months, and why: • Manage priority level for starting and stopping service group • Integrate trigger definition into main.cf • Synchronize agent directory between nodes • For resource restart, create flag to be able to ask to restart parent resource • Suppress license node locking for all platforms • Manual failover inside a cluster on event approval