Leadership: Inspiring Action & Achieving Results

1. Leadership

2. Leadership • “A Leader continues to lead after reaching the destination.” • Great Quotes from Great Leaders Movie • How great leaders inspire action

3. Leadership • Entrepreneurs must direct, lead and motivate people to perform to the best of their ability: They must ensure that employees meet deadlines and that customers receive their orders on time YouTube - Miracle - Coach Brooks Addresses Team Pre Game • Leaders have a vision • Good leaders depend on others to help them achieve their goals

4. What is Leadership? It is the ability to: • motivate individuals or groups to work toward achieving a common goal • inspire people to do their best • earn the respect of others and to give respect to those who deserve it • be honest and fair • use the talents, efforts, creativity and synergy of a group in a way that will produce positiveresults • provide direction to others

5. 7 Key Leadership Skills for Entrepreneurs • Be strategic: Passion and a great idea are not enough. You need a strategy and should plan where you want your business to be in five years and how you are going to take it there. • Communicate: Share successes & failures with your staff. Information clearly transmitted gives them a sense of belonging.

6. Learn to spot and retain the best talent: Your business is as successful as the people working in it. • Delegate: Entrepreneurs who are going to be successful are those who admit they can’t be the CEO, the chief financial officer, and the sales manager at the same time. Share, delegate and empower your team. • Lead by example: Be honestand ethical in everything you do. Have strong values and live what you preach.

7. Be open to advice: Change is reshaping business so fast that you must be willing to seek out impartial professional advise. Innovation does not stop. • Mentor other leaders: Leadership should start at the top or your organization, but leaders can be found at all levels. Identify them and develop their leadership skills.

8. Leadership Types

9. Entirely goal oriented Make all decisions for the company and expect employees to “do as they are told.” High degree of dependency on the leader Can create de-motivation and alienate staff Clash with “free thinkers” May be valuable in companies where decisions need to be made very quickly Autocratic Leaders:

10. Paternalistic Leader • Paternalistic leader make all of the decisions, but may consult • Feel it is their role to “look after” employees • Provide a family like atmosphere and the leader acts as a ‘mother/father figure’ • Provide encouragement and incentives • Believes in the need to support staff • Can feel warm and good or smothering and belittling.

11. Democratic Leaders: • Encourage employees to have some say • People in higher positions have more say in terms of final decisions • Encourages decision making from different perspectives – leadership may be emphasised throughout the organization • Consultative: process of consultation before decisions are taken • Persuasive: Leader takes decision and seeks to persuade others that the decision is correct

12. Democratic Continued • May help motivation and involvement • Workers feel ownership of the firm and its ideas • Improves the sharing of ideas and experiences within the business • Can delay decision making • Delegate the authority to make decisions to subordinates and foster an atmosphere of trust

13. Collegial Leaders: • Democratic type leaders who tend to regard everyone as equal, rather than part of a hierarchy • Use team decision making • Encourage all people to have say in decisions

14. Very “hands off” style of leadership “Let it be” - Leadership responsibilities are shared by all Employees given the freedom to determine what they should so and how they should do it. Laissez-faire Leaders

15. Laissez-faire Leaders • Great in organizations where creative ideas are valued and important • Can be highly motivational as people have control over their working life • Can make coordination and decision making time-consumingand lacking in overall direction • Relies on good team work and on good interpersonal relations

16. We are the Marshalls • Great Leaders There are leaders the people fear There are leaders the people hate There are leaders the people love But when the best leaders of all Have finished their work The people say, "We did it ourselves!" Chinese Philosopher

17. “Management is doing things right, leadership is doing the right things” (Warren Bennis and Peter Drucker)

18. A Leadership Story: • A group of workers and their leaders are set a task of clearing a road through a dense jungle on a remote island to get to the coast where an estuary provides a perfect site for a port. • The leaders organize the labour into efficient units and monitor the distribution and use of capital assets – progress is excellent. The leaders continue to monitor and evaluate progress, making adjustments along the way to ensure the progress is maintained and efficiency increased wherever possible. • Then, one day amidst all the hustle and bustle and activity, one person climbs up a nearby tree. The person surveys the scene from the top of the tree…

19. … and shouts down to the assembled group below… • “Wrong Way!” • (Story adapted from Stephen Covey (2004) “The Seven Habits of Highly Effective People” Simon & Schuster).