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Cross Cultural Communication. Definition Cross-cultural communication, which is also frequently referred as intercultural communication, is a field of study that looks at how people from differing cultural backgrounds endeavor to communicate. . Cross Cultural Communication. 10 Key Points.
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Cross Cultural Communication • Definition Cross-cultural communication, which is also frequently referred as intercultural communication, is a field of study that looks at how people from differing cultural backgrounds endeavor to communicate.
Cross Cultural Communication • 10 Key Points 1. Realize the nature of intercultural communication2. Comprehend various cultural perspectives3. Accomplish different cultures proficiency4. Compare different cultural values 5. Realize solutions in cross-culture communication (Continue)
Cross Cultural Communication • 10 Key Points (Continued) 6. Adapt to resolve awkward situations7. Learn foreign languages in oral communication8. Be aware of nonverbal messages in intercultural communication9. Use plain and simple written messages in intercultural communication10. Enrich communication skills among diverse workplace audiences.
Cross Cultural Communication • 5 Important Steps: 1.Three significant trends related to the increasing importance of intercultural communication 2. Understanding Culture 3. Achieving Intercultural Proficiency 4. Improving communication with Intercultural audiences 5. Capitalizing On Work Force Diversity
Cross Cultural Communication5 Important Steps • 1. Three significant trends related to the increasing importance of intercultural communication Globalization of Markets Technological Advancements Intercultural Work Force
Cross Cultural Communication5 Important Steps • 2. Understanding Culture • Learn five characteristics of culture • stereotypes, prototypes, prejudices and generalization • Understand the dimensions of culture
Cross Cultural Communication5 Important Steps • 3. Achieving Intercultural Proficiency • Avoid ethnocentrism • Bridge the culture gap
Cross Cultural Communication5 Important Steps • 4. Improving Communication With Intercultural Audiences • Learn nonverbal communication • Use oral messages • Improve written messages in intercultural environments
Cross Cultural Communication5 Important Steps • 5. Capitalizing On Work Force Diversity • Gain dividends of diversity • Realize the divisiveness of diversity • Enrich communication skills among diverse workplace audiences
Cross Cultural Communication • Additional Sources: • Beyond Distractibility Organization • Colorado University • A Professor’s blog from University of Taiwan • International Journal of Cross Cultural Management • Discussion forum: Kwintessential discussion forum from United Kingdom • Electronic Newsletters • Books • Other resources from internet