ALL MCQS 11-1-2010

1. ALL MCQS 11-1-2010

2. MBA- BATCH(4) -FINAL EXAM

3. 1- Which of the following is NOT an OM tactical issue? (A)- Where do we locate the facility or facilities? (B)- How many workers do we need? (C)- When should we have material delivered? (D)- Should we work overtime or put on a second shift? ANSWER:- (A)- Where do we locate the facility or facilities?

4. 2- What is the major difference in focus between location decision in the service sector and in the manufacturing center? (A)- There is no difference in focus. (B)- The focus in manufacturing is revenue maximization, while the focus in service is cost minimization. (C)- The focus in service is revenue maximization, while the focus in manufacturing is cost minimization. (D)- The focus in manufacturing is on labor, while the focus in service is on raw materials. • ANSWER:- (C)- The focus in service is revenue maximization, while the focus in manufacturing is cost minimization.

5. 3- Speed of delivery is an important competitive priority because:- (A)- Competitors are getting to the market faster. (B)- It significantly reduces the amount of inventory on hand. (C)- Production workers are more efficient. • (D)- Production costs are drastically reduced. • ANSWER:- (A)- Competitors are getting to the market faster.

6. 5- A big advantage of a process-oriented layout is:- (A)- Its flexibility. (B)- Its low cost. (C)- The simplified scheduling problem presented by this layout strategy. (D)- The ability to employ low-skilled labor ANSWER:- (A)- Its flexibility.

7. 6-Brick-and-mortar facilities have ____ interactions with customers:- (A) Direct physical (B) Only indirect (C) Absolutely no (D) Only Internet ANSWER:- (A) Direct physical

8. 7-The primary advantage in adopting a chase strategy is that:- (A)- A steady work force is employed. (B) - There is an increase in worker morale. (C)- There is no finished inventory. (D) - There is no need to advertise. ANSWER:- (C)- There is no finished inventory.

9. 8- Which of the following appears to be one of the latest competitive priorities? (A)- Speed of delivery (B)- Low production costs (C)- High process quality (D)- Environmentally friendly processes ANSWER:- (D)- Environmentally friendly processes

10. 10- The most aggressive and risky approach to capacity planning is:- (A)- Leading demand with incremental expansion (B)- Attempts to have an average capacity that straddles demand with incremental expansion (C)- Capacity lags with incremental expansion (D)- Leading demand with one-step expansion ANSWER:- (D)- Leading demand with one-step expansion

11. Batch (5) Mid Semester (5)

12. QUESTION ONE 1- A company producing products with six-sigma quality has a defect rate per opportunity of: • (A)- 4.3 per million • (B)- 4.3 per billion • (C)- 4.3 per trillion • (D)- None of the above (D)- None of the above 3.4 defects per million

13. QUESTION ONE 2- Diversity of tasks (or changing work assignments) is one of the advantages of: • (A)- Mass production • (B)- Process layout • (C)- Batch production • (D)- Product layout (B)- Process layout

14. QUESTION ONE 3- In the 1980s _________ is a major factor in determining the success of a company in the western environment • (A)- Speed of delivery • (B)- Quality • (C)- Flexibility • (D)- Cost (A)- Speed of delivery

15. QUESTION ONE • 4- Intermittent process is the process that produces products in: • (A)- A form of one-of-a-kind production • (B)- Large production size • (C)- Small lot sizes • (D)- None of the above (C)- Small lot sizes

16. QUESTION ONE • 5- Location is seldom determined by ______ because this resource is a highly mobile input and its cost of transfer is negligible • (A)- Labor • (B) Raw material • (C)- Power • (D)- None of the above (D)- None of the above CAPITAL

17. QUESTION ONE • 6- Cellular layout is a combination of: • (A)- Process and fixed position layouts • (B)- Product and fixed position layouts • (C)- Process and product layouts. • (D)- Mass production and product layouts (C)- Process and product layouts.

18. QUESTION ONE • 7- One of the limitations of this system is that work-in-progress inventory is high, and large storage space is required. This is the case of: • (A)- Job shop process • (B)- Mass production • (C)- Project process • (D)- None of the above (D)- None of the above batch is the answer

19. QUESTION ONE • 8- In the transformation process the components of a restaurant include: • (A)- Waitstaff • (B)- Hungry customer • (C)- Food • (D)- All of the above (A)- Waitstaff

20. QUESTION ONE • 9- Effectiveness means: • (A)- Achieving the same outputs with fewer resources • (B)- Achieving more outputs for the same amount of resources • (C)- The amount of output per unit of input • (D)- None of the above (D)- None of the above ACHIEVING GOALS

21. QUESTION ONE • 10- Process Layout is: • (A)- To group machines by process they perform • (B) - Linear arrangement of workstations to produce a specific product • (C)- Used for repetitive processing • (D)- Used when projects require special layout (A)- To group machines by process they perform

22. QUESTION ONE • 11- Indirect Outputs of a production system include the following EXCEPT: • (A)- Waste • (B)- Services • (C)- Technological Advances • (D)- Pollution (B)- Services

23. 12- In a product layout, work centers and equipment are arranged in a line to: • (A)- Afford specialized sequence of tasks. • (B)- Achieve the maximum flexibility of the system • (C)- Create the best utilization of the high skills labor • (D)- Produce the products with high quality (A)- Afford specialized sequence of tasks.

24. Batch (4) Supplementary and substituted Exams -Semester (5)

25. (1)- The primary advantage in adopting a chase strategy is that:- (A)- A steady work force is employed. (B)- There is an increase in worker morale. .(C)- There is no finished inventory (D)- There is no need to advertise ANSWER:- (C)- There is no finished inventory

26. (2)- Operations management divides management decisions into three broad categories. These are:- (A)- Strategic, operational and financial planning (B)- Personnel, financial and operational (C)- Strategic, tactical and operational planning and control (D)- Planning, tactical and marketing ANSWER:- (C)- Strategic, tactical and operational planning and control

27. (3)- Which of the following processes is used to produce gasoline and petroleum products? (A)- Job Shop (B)- Batch (C)- Assembly Line (D)- Continuous ANSWER:- (D)- Continuous

28. 4 - Advances in technology have affected operations:- (A)- Because customer data can be collected to produce mass-customized products. (B)- By increasing the quality of the products being manufactured through automation. (C)- Through reduced costs that are obtained through purchase on the Internet. (D)- All of the above. ANSWER:- (D)- All of the above.

29. 5- The best operating level for a factory is defined by its:- (A)- Maximum equipment utilization. (B)- Minimum average unit cost. (C)- Maximum production output. (D)- Minimum amount of overtime hours. ANSWER:- (B)- Minimum average unit cost

30. 6- An operating room in a hospital provides a good service operation example of a:- (A)- Process layout. (B)- Product layout. (C)- Group technology layout. (D)- Fixed-position layout ANSWER:- (D)- Fixed-position layout

31. 7- Which one is not an output of aggregate planning? (A)- Projected inventory (B)- Total cost of a plan (C-) Demand forecast (D)- None of the above ANSWER:-

32. 8- Efficiency, in capacity terms, is the ratio of: (A)- Actual output to design capacity. (B)- Units produced to labor hours use effective capacity to actual output. (C)- Design capacity to effective capacity. (D)- Design capacity to actual capacity ANSWER:-

33. 9- Which of these statements accurately captures a current trend in operations? (A)- Products and services are designed more quickly and by teams (B)-Cost competition is more important than any other basis for competition. (C)- Jobs are increasingly specialized as workers focus on basic assembly tasks. (D)- There is increased focus on local markets and local competition. ANSWER:- (A)- Products and services are designed more quickly and by teams

34. 10- What is the major difference in focus between location decision in the service sector and in the manufacturing center? (A)- The focus in manufacturing is on labor, while the focus in service is on raw materials. (B)- The focus in manufacturing is revenue maximization, while the focus in service is cost minimization (C)- The focus in service is revenue maximization, while the focus in manufacturing is cost minimization. (D)- There is no difference in focus. ANSWER:- (C)- The focus in service is revenue maximization, while the focus in manufacturing is cost minimization.

35. MBA- Batch (4) - Supplementary &substituted Exams

36. (1)- Today, the primary goal of an operations strategy is to:- (A)- Minimize material and labor costs. (B)- Reduce labor costs to the greatest extent possible. (C)- Maximize the value added for the customer. (D)- Apply technology wherever it is possible. ANSWER:- (C)- Maximize the value added for the customer.