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Global Campus Locations. Tepper School – NYC-Wall Street , Singapore & Switzerland College of Engineering (CIT) - Silicon Valley, Korea, Turkey, Portugal, Singapore & India School of Computer Science (SCS) – Portugal & Singapore Heinz College – Australia, Italy, Mexico & Singapore
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Global Campus Locations Tepper School – NYC-Wall Street, Singapore & Switzerland College of Engineering (CIT) - Silicon Valley, Korea, Turkey, Portugal, Singapore & India School of Computer Science (SCS) – Portugal & Singapore Heinz College – Australia, Italy, Mexico & Singapore Entertainment Technology Center (ETC) – Japan,Mexico, Portugal & Singapore Information Networking Institute (INI) – Japan Robotics Institute – Dominican Republic, Mexico & U.K. Human-Computer Interaction Institute (HCII) – Portugal CMU - Qatar - Undergraduate degrees in Business Administration, Computer Science, Biological Science and Information Systems CMU- Rwanda – New Program - Masters degrees in Electrical & Computer Engineering and Information Technology
Visualizing the Global Workday Overlap:Multi-Campus View | 6 PM | 6 PM | 5 PM | 5 PM | 3 PM 10 AM | | 10 AM 8 AM | | 8 AM | 8 AM 7 AM | | 7 AM | 7 AM Silicon Valley Pittsburgh Portugal Bologna Ankara Rwanda Doha Chennai Singapore Singapore Adelaide Silicon Valley Pittsburgh Map courtesy of University of Texas Libraries Key Note: There is also a difference in weekdays(Sun-Thu) on the Qatar campus.
Time Zones & Collaboration • Communication & team-building across 8+ time zones is difficult. • The eight-hour time difference and the Sunday through Thursday work-week of CMU-Qatar provides limited real-time collaboration overlap hours between the Pittsburgh and Qatar campuses. • In the case of CMU-P & CMU-Q, to date, the only way to extend the real-time collaboration opportunity has been to extend the workday of staff at both locations. • As the university expands programs globally, there is a need to consider the impact on real-time communication and collaboration of different time zones, work-week schedules, seasons and holidays that host countries follow.
Time Zones & Support/Maintenance • Computing Services’ Global Events Calendar: • Gather info on global campus events, holidays, semester-based Items & put them into one calendar for Computing Services’ reference to plan for maintenance windows. • Done on a semester basis (Fall, Spring & Summer) • We include key dates for the Pittsburgh, Adelaide and Qatar campuses and consult this calendar during the planning of any system outages.
Starting up the Global Enterprise • Some of the lessons learned to date: • Decisions to make about the IT environment: • When to use local? • When to use Pittsburgh’s? • What combination of these? • Network connectivity & the power grid, robust enough? • Latency simulator to help determine perceived performance. • Each global program has needed different levels of support in its early stages of development (from just network connectivity to planning and initial development of an IT infrastructure)