Scotiabank Student GIC Program

1. Scotiabank Student GIC Program

2. Important Dates - Subject to Change Scotiabank will receive GIC Applications from students throughout the year and issue confirmations subject to funds being received. However please NOTE that it takes around 10 Business Days to process a GIC application to completion. Please take this into consideration and apply in sufficient time to receive your GIC so that you can meet the study permit application deadlines for the various semester intakes observed by the Canadian High Commission in New Delhi. Please refer to the VFS website (http://www.vfs-canada.co.in/visaapplication.html) and the Canadian visa offices guidelines for Study Permit application submission dates applicable to each session intake. For indicative purposes only, please see the guidelines for cut off dates for your wire transfer below for each session intake.

3. Frequently Asked Questions • Q. Where can I find the application form for the Scotiabank Student GIC Program? • The form is available on the Scotiabank website. • Please follow the link: http://www.scotiabank.com/ca/en/0,,5698,00.html. • The form is available under the “How to apply" tab.

4. Frequently Asked Questions • How should the application be submitted? • Applications should be sent from the Student Applicant from the email account indicated on their application form. Scotiabank will not correspond to the applicant through any other email. • The application form must be TYPED, signed and then scanned with all other requested documents into ONE SINGLE PDF File. • The completed application package (in ONE SINGLE PDF File) should then be sent to newaccount@scotiabank.com, with “Scotiabank Student GIC Program” in the subject line of the email.

5. Frequently Asked Questions Q. What is the timeframe for the entire GIC application process? A. Applicants must plan for approximately 10 Business Days it will take from the date that Scotiabank receives an application to the date that the funded GIC confirmation is issued. Please respect the GIC application processing times, usually as follows: - GIC confirmation will be sent usually within 5 Business Days from receipt of application. - Once customer transfers money, it usually takes 3 business days for the GIC to be funded. - The confirmation will be sent usually within 2 Business Days after the GIC is funded.

6. Frequently Asked Questions • Can funds be transferred from other banks apart from Scotiabank or Kotak Mahindra Bank branches in India? • Yes, the funds can be wire transferred from ANY bank in India where the applicant holds their banking account. • Can the GIC be deposited by anyone other than the student applicant? • No. Funds must be deposited in the GIC by the student applicant. In the event of a refund, the money will be returned to the student’s bank account at the bank from where the original remittance was made. Q. Can a “third party” (someone other than the account holder) follow up with Scotiabank in regards to my application? • For reasons of privacy, we are unable to disclose any information to anyone other than the account holder.

7. Frequently Asked Questions Q. How will Scotiabank correspond with the applicant? • In order to protect customers’ privacy, Scotiabank will only correspond directly with the student applicant at the email account indicated in their original account application. Sensitive customer information - including account details - are sent directly to the customer using an encryption email program. Emails sent using Scotiabank’s encryption program will be sent from ems@scotiabank.com with a webmail portal link. Clicking on this link will launch the applicant’s web browser. • The applicant will be required to register first by clicking the “Register now” link for the first time. • The Webmail portal will send a temporary password to the applicant in order to complete the registration; they will need to click the “Scotiabank Secure Email System” link; this will take them back to the Secure Email login page. Note the temporary password will be required for initial log in to the Secure Email system. • Once the applicant enters the temporary password they will be forced to change the temporary password; applicants must ensure to note the new password they assign their account; • After completing the registration process the applicant will be able to view the Webmail inbox and read their secured email. • Note: Secure Emails will be held for viewing for 30 days before automatic deletion.

8. Frequently Asked Questions Q. How does an applicant receive a refund if their Study Permit is refused or they withdraw from the institution? A. Full redemption of the outstanding principal of the GIC cannot occur prior to the Maturity Date unless they provide us with proof that: - Their Study Permit has been declined; or - Their application for admission to a Canadian educational institution has been declined; or - They have withdrawn from enrolment at the Canadian educational institution after arrival in Canada. All requests for a refund will be processed ONLY AFTER the Canadian High Commission confirms to Scotiabank that the Study Permit has been refused or cancelled. For processing a refund, Scotiabank Canada requires the following documents to be emailed in one(1) single PDF file to newaccount@scotiabank.com: - 3 pages of the refusal letter as provided by the Canadian High Commission; - Original Telegraphic Transfer (wire transfer) Receipt; - Completed Refund Wire Transfer Form (found in the “How to request a refund” tab of Scotiabank’s website) Note: The subject line of your email should state: “Refund Request - IP number, passport number and date of birth.” Upon receiving a request for a GIC Refund, Scotiabank seeks confirmation from the Canadian visa authorities in India. Transfer of funds may take up to 8 weeks from the date the request is received from the applicant.

9. Frequently Asked Questions • Can an account that was opened for an earlier study permit application, but was never funded (and thus no Study Permit applied for) be used for a later school term and Study Permit application? • Can an applicant that has funded an existing Scotiabank Student GIC Program account intended for say, the January 2013 term use the existing GIC certificate (Investment Direction) to apply for a Study Permit for a later session? • Yes, students may use their existing GIC Certificate (Investment Direction) for a new Study permit application. The Canadian High Commission will validate the GIC with Scotiabank directly.

10. STUDENTS – Scotiabank Welcome Letter

11. STUDENTS – GIC Payments in Canada

12. STUDENTS – Refund Wire Transfer Form • The Form is found on our Scotiabank website under “How to Request a Refund” section • Ensure form is filled out completely and with accurate information • Failure to do so may cause a delay in the processing of the refund

13. AGENTS: Important information for students To ensure timely processing of the students’ Scotiabank Student GIC Application

14. AGENTS: Important information for students To ensure timely processing of the students’ Scotiabank Student GIC Application

15. Q&A Thank You! Questions? Please email your general queries to studentgic@scotiabank.com